Cancer Support Worker NHS Foundation Trust

Overview

THIS IS AN INTERNAL ROLE OPEN TO EMPLOYEES OF THE BSW GROUP - RUH BATH, GWH SWINDON AND SFT SALISBURY.

As a Cancer Support Worker, you will be an integral part of the Cancer Support Team, working under the supervision of the Cancer Support Lead, Clinical Nurse Specialist (CNS), Lead Cancer Nurse and Macmillan Lead Cancer AHP. The main purpose of the job is to support people to navigate the complex health and social care system during and/or following completion of cancer treatment as part of Personalised Care and Support.

The post holder will coordinate care by delivering emotional and practical support to patients with a diagnosis of cancer. You will specifically lead in the delivery of Holistic Needs Assessments and care plans which aim to identify and address patient’s concerns and recognise what matters most to the patient.

The post holder will demonstrate excellent communication skills and be willing to undertake ongoing training and development. The post holder will demonstrate excellent organisational skills, be flexible in approach, able to exercise initiative and demonstrate a consistently high level of professionalism, being aware of confidentiality and integrity. In addition, the post holder will be able to signpost patients and carers to the relevant sources of support and information based on their needs.

The post holder will act as a single point of access for patient concerns, signposting and supporting patients on an individual basis, liaising closely with clinical teams to enable rapid access to clinical review for those patients who are identified as requiring urgent or specialist needs.

The post holder will support and give advice to help patients minimise the risk of developing further cancer-related problems including possible signs of recurrence or long-term effects of treatment.

The post holder will ensure people affected by cancer have access to appropriate information and support to enable them to self-manage post treatment where appropriate.

The role will require a number of administrative duties and will be required to document and monitor all aspects of care coordination and service delivery.

Please see attached Job description and person specification for full details of roles and responsibilities.

Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we’re driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.

We are an acute Trust, rated “Good” by the CQC, with a track record of high performance providing regional and super regional specialist services such as:
Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.

We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.

Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don’t just take our word for it, why not explore what Salisbury has to offer by visiting

Essential criteria

• GCSE English and Mathematics (Grades A-C) or equivalent
• NVQ4 or NVQ3 in Health and Social Care or equivalent plus additional training to diploma level equivalent or equivalent through short courses

Essential criteria

• Knowledge and experience of a full range of administrative processes
• Proven NHS experience
• Experience…