First Line Leader

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DuPont, Salisbury, NC manufactures high-performance building enclosure products for commercial construction markets in the United States. Our products save customers time and money, are environmentally friendly and meet or exceed current codes.

As a team member, you will join an innovative, growing company that knows people are our most valuable asset. You will earn a competitive salary with benefits that include healthcare, matching 401K and paid vacation. You will work in a safe and clean open manufacturing environment with quality team members. Typical operations work schedule is 8 hours a day, 5 days a week, however, there may be times when overtime is required.

Accountable to meet shift performance expectations and provide administrative people leadership for a shift of 25 team members. The First Line Leader will work with the Activity Coordinator Gatekeeper to coordinate shift activities in an optimal manner. Works with team members to ensure maintenance/service requests are accurate and appropriate and make appropriate adjustments to the planning and scheduling of operational activities off‑hours.

Coordinates with Activity Coordinator during normal hours. Coordinates beginning and end of shift activities to ensure smooth transition. Ensures sufficient scheduling/resources to operate plant, including overtime, changing work schedules, and prioritization of work.

• Drives operating discipline throughout the shift to ensure safety and production goals are met:
  • Accountable to drive adherence to EH&S standards, policies and procedures.
  • Accountable to meet shift performance expectations such as production per the schedule and drive corrective actions when the performance is not met.
• Provide regular performance management discussions for direct reports to support meaningful opportunities for leader/employee engagement. This includes coaching and career development as well as disciplinary action.
• Maintain a strong connection with the team fostering an empowered organization. Show appreciation for employees and maintain a servant leadership mindset.
• Keep active field presence and assess work activities routinely to maintain awareness of plant needs and understanding of personnel behaviors.
• Conduct accurate time administrative tasks for all direct reports, ensuring timely record keeping and entry into the payroll system.
• Perform regular safety and housekeeping audits for the team members’ areas of responsibility.
• Perform root cause investigations for incidents that occur on the shift.
• Coach team members on value assessment and prioritization of tasks and service requests and on the application of the Daily Visual Board and Logbook.
• Ensure Standard Operating Procedures (SOPs) are developed and followed.
• Work with team members to ensure maintenance service requests are value added with clearly defined scopes, adequate troubleshooting information and properly entered.
• Work with team members to make appropriate adjustments to the planning and scheduling of operational activities during off‑hours.
• Ensure “beginning and end of shift” activities are completed to enable effective shift‑change according to plant specific requirements related to Communication, Metrics, Shift Change Protocol, Task Assignment & Prioritization, etc.
• Ensure sufficient shift team staffing to safely operate the plant, i.e. scheduling overtime, working with shift team to change work schedule, facilitate shift team to adjust priority and/or rescheduling of tasks, utilizing other available resources as needed, etc.
• Understand customer needs and drive high levels of quality, responsiveness, and reliability for the…