Human Resources Generalist

Our client is an established and growing provider of licensing and compliance management solutions that help businesses navigate complex licensing requirements across the U.S. For over a decade, they have successfully completed thousands of licenses, registrations, and annual reports for security and life safety companies nationwide, delivering consistent results and a positive experience every step of the way.

The HR Generalist is responsible for new hire on-boarding and training; manages payroll, benefits, and incentive compensation plans; tracks and reviews KPIs with each team member to identify opportunities and implement innovative solutions; develops and oversees Performance Improvement Plans as needed; and performs quarterly performance reviews.

• Oversee new hire onboarding and training programs
• Manage employee relations and recommend/implement HR policies while ensuring compliance with regulatory requirements
• Organize and maintain employee records and manage compensation and benefits
• Track key performance indicators (KPIs) and provide insights to management
• Conduct weekly or bi-weekly team meetings and quarterly performance reviews
• Manage payroll and generate ICP reports
• Develop employee improvement plans and growth/promotion plans as needed
• Maintain and review skills matrices for all employees
• Update training programs and documentation, including implementing retraining plans when necessary

• Minimum 5 years HR experience
• Bachelor’s Degree or higher in HR
• High level of initiative and independence
• Ability to accomplish goals with minimal supervision
• SHRM-CP certification a plus but not required

Our client fosters a positive, supportive, and inclusive team environment where employees can thrive. They offer an engaging, fast-paced small company setting with a focus on collaboration, flexibility, and work-life balance. Employees are at the heart of the company’s success, and the organization is dedicated to celebrating achievements, supporting the well-being of team members, and recognizing their families as an important part of the company’s extended family.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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