Field Service Representative - Chemical Water Treatment Solutions

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy, pursuing a shared mission to create a more sustainable future.

Field Service Representative (FSR) – Chemical Solutions and Monitoring (CSM) division

We’re seeking a Field Service Representative to deliver exceptional on‑site technical service as the primary technical liaison between Veolia and our industrial customers. You’ll work independently across diverse industries, providing expert installation, maintenance, and troubleshooting services for chemical feed equipment and water treatment systems while building lasting customer relationships through technical excellence.

• Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer locations.
• Act as a technical consultant providing expert recommendations, training, and solutions to customer management and technical teams.
• Perform water analysis, calibrate equipment, program controllers, conduct preventative maintenance, and diagnose/resolve system issues through remote support technologies and on‑site interventions.
• Maintain detailed service reports, inventory management, and ensure all safety protocols are followed.
• Support multiple customer sites within an assigned territory, coordinating with sales teams for optimal service delivery.

• Technical degree or diploma in Electrical, Electronics, Instrumentation, Mechanical Engineering, or related discipline preferred; high school diploma or GED required.
• 2–5 years of experience in instrumentation & electronics, plant operations/maintenance, or equivalent technical training.
• Familiarity with water treatment processes and industrial equipment preferred.
• A full valid driver’s license and willingness to travel; a learner’s permit or G1/G2 class will not qualify.

• Strong troubleshooting abilities for electrical and mechanical systems.
• Excellent communication and customer‑service skills.
• Self‑motivated with ability to work independently and manage multiple priorities.
• Safety‑minded approach with ability to work in various industrial environments.
• Physical ability to lift 30–50 lbs and perform precision work.
• Computer proficiency and mathematical skills for technical analysis.

• Consistently deliver high‑quality technical service that exceeds customer expectations.
• Successfully complete installations, commissioning, and troubleshooting projects on time.
• Build strong customer relationships through technical expertise and professional service.
• Maintain safety standards and compliance in all industrial environments.
• Contribute to territory growth through technical excellence and customer satisfaction.
• Demonstrate continuous learning and adaptation to new technologies.

Veolia values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You’ll work with cutting‑edge water treatment technology, receive ongoing technical training, and enjoy diverse work environments across multiple industries. This role offers excellent opportunities for professional growth in the expanding field of industrial water treatment and environmental sustainability.

• Medical, Dental, and Vision Insurance starting Day 1
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan – 3% default contribution plus matching
• Flexible Spending & Health Savings Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. We are an equal‑opportunity workplace. Applicants must be eligible to work in the U.S. immediately; the employer will not sponsor U.S. work authorization.

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates.