Resident Care Director

The Resident Care Director (RCD) serves as the nursing leader and is responsible for managing the resident care team and coordinating care and service delivery to residents in the community. The RCD liaises with hospital personnel, physicians, community organizations, and other health‑related service agencies to provide optimal care to residents. The RCD is accountable for oversight and implementation of resident care programs, performance management, and regulatory compliance in accordance with Federal, State, and Board of Nursing licensing requirements.

The RCD is a Culture Ambassador who models the core values of the company, leads by example, and ensures all team members exemplify the core values of the company.

• We Care About People
• We Do the Right Thing
• We are Passionate, Have Fun, and Celebrate Success
• We Speak Up! It is Our Responsibility
• We Take Ownership and Add Value
• We are Respectful

• Minimum of two (2) years’ college in human services or health care field required; holds an unencumbered state license as a professional Registered Nurse or Licensed Practical Nurse preferred.
• Minimum of two (2) years’ experience providing resident care to the elderly, or similarly related experience with specialized memory care programs.
• Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily resident care operations.
• Experience with resident assessment and care planning.
• Certified in CPR and first aid.
• Must be willing to become trained and/or certified in state assessments and service plans as per regulatory licensing requirements.
• Knowledge of infection control practices and prevention of disease transmission.
• Understand and conceptualize complex concepts, as well as ability to make appropriate decisions in stressful situations.
• High level communication skills, both verbal and written.
• Ability to show compassion towards cognitively impaired older adults and demonstrates genuine concern for the physical and emotional needs of the elderly and their families.
• Ability to work weekends, evenings, and flexible hours as needed for resident care and services, including on‑call responsibilities.
• Must be proficient in basic office equipment, including a personal computer, for the purpose of accomplishing and maintaining a high level of job performance.
• Valid and acceptable driving record.

• Model a business philosophy that treats every resident and family member as a personal customer.
• Promote the health and wellness of the resident population by partnering with physicians, pharmacists, and other care providers to promote an integrated and collaborative approach to care and service coordination for each resident.
• Ensure provision of services to the residents and validate that all Federal and State policies governing resident care are closely monitored and followed.
• Collaborate and support administration in referral development and achieving occupancy goals.
• Establish rapport with residents, families, direct care associates, department managers, providers, vendors, and state/regulatory agency personnel.
• Make routine resident care rounds to ensure the needs of each resident are being met in accordance with their individualized care plan.
• Follow through, as needed, on information given at shift report, by a resident, or family, regarding resident concerns.
• Ensure the completion of assessments on all residents at least twice per year, or with changes in resident condition, as required by company policy and regulatory licensing requirements.
• Responsible for the appropriate retention of residents in the community as per regulatory licensing requirements through tracking, trending, and reporting resident care quality data to identify risk.
• Ability to perform calculations in support of personnel actions, budget, and other financial responsibilities.
• Recommend modifications to resident care staffing plans to ensure reasonable hours and acceptable working conditions to provide optimal resident care coverage in accordance with the established resident care budget.
• Deliver direct resident care and supervision…