WIOA Program Manager

WIOA PROGRAM MANAGER ($50k/yr - $60k/yr)

The WIOA Program Manager oversees the in‑house WIOA Adult and Youth Programs at Lower Shore Workforce Alliance. The WIOA Program Manager ensures that current and future Adult and Youth programming is designed and implemented in accordance with WIOA guidelines. The manager provides oversight and fiscal monitoring of the Adult and Youth Programs and the three local counties Summer Youth Employment Programs.

• Understand and follow all policies, regulations, and requirements for Adult and Youth programs under the Workforce Innovation and Opportunity Act (WIOA)
• Community outreach: identify what needs the community requires; conduct effective presentations to all size groups; represent LSWA adult and youth programs at a variety of trainings, meetings, conferences, workshops etc., maintain positive relationships in the community
• Design and produce documentation for targeted audiences to propose, explain, and/or promote WIOA Adult and Youth programs
• Make independent decisions based on regulations, budget, strategic plan and compliance
• Grant management: provide assistance to youth service providers, develop RFPs and contracts; ensure compliance according to contracts; provide oversight and fiscal monitoring for the Summer Youth Employment program
• Facilitate and attend the youth sub‑committee of the Workforce Board, recruit members, and complete action items identified by the Youth Committee
• Provide leadership, mentoring, training, and technical advice to a wide variety of stakeholders, inside and outside of LSWA
• Actively participate in program development, design, and implementation to maximize use of available funding while meeting the needs of the community
• Procure related services according to strict policies and processes
• Participate in Adult and Youth Program annual budget development; operate within the annual budget; understand allowable expenditures and disallowed costs
• Create and update all program forms and training materials
• Maintain organized and structured electronic records
• Comply and submit reports on various information
• Maintain and update contact list for a variety of committees and for multiple purposes
• Learn, use, and update the statewide data‑entry system
• Other job duties as assigned

Supervises Youth Program Coordinator, Youth Engagement Specialists, WIOA Counselors, and Intake Coordinator. This position is responsible for overall direction, coordination and evaluation of these departments/positions, including interviewing and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform the job successfully, an individual should demonstrate the following competencies:

Intellectual

Analytical

• Synthesizes complex or diverse information
  * Collects and researches data
  * Uses intuition and experience to complement data

Design

• Translates concepts and information into images
  * Uses feedback to modify designs
  * Applies design principals
  * Demonstrates attention to detail

Problem Solving

• Identifies and resolves problems in a timely manner
  * Gathers and analyzes information skillfully
  * Works well in group problem solving situations
  * Uses reason even when dealing with emotional topics

Project Management