Console Operator

Why work at Tidal Health?

Looking for a rewarding place to work? Choose Tidal Health, which now includes three hospitals - Tidal Health Peninsula Regional in Salisbury, Maryland;
Tidal Health Nanticoke in Seaford, Delaware; and Atlantic General Hospital in Berlin, Maryland. All three hospitals are "A" rated by Leapfrog Hospital Safety Guide, and the facilities have received numerous other honors.

Located on the beautiful Delmarva Peninsula, close to the beach, becoming part of Team Tidal Health also offers an ideal opportunity for work-life balance. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally.

Console Operator Position Summary

The Console Operator provides 24 hour/7 day routine and emergency communications for Tidal Health satellite offices and physicians. Communication methods include the use of a computer-based telephone system console, public address and digital paging system, and a radio based network.

Console Operator Position Requirements

Education

• High School diploma or equivalent.

Experience

• Minimum one (1) year of experience in a Customer Service environment.
• Previous switchboard experience in a fast-paced environment preferred, but not required.
• Experience with Microsoft Office Suite, Teams and Outlook required.

Console Operator Schedule

• Shifts, hours and days of the week will vary as the schedule requires.
• Available for "on-call" as circumstances dictate.

Console Operator Benefits

• At Tidal Health, team members working at least 36 hours per pay period based on 12-hour shift schedules or at least 37.5 hours for non-12-hour shift schedules and part-time team members working at least 30 hours or more on weekends only are eligible for benefits.
• Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union.

Salary range:$17.09-$23.08 Commensurate with experience