Sales Associate PT - Davis

Overview

Description and

Job Summary:

Perform related duties supporting the operation of retail store locations. Serve donors and customers in various ways, ensuring a safe and welcoming environment. Provide outstanding customer service to promote store sales and achieve store goals.

• Greet donors and customers when they enter the store location and/or attached donation site. Offer assistance and suggestions to customers when making product selections.
• Become trained in cash handling and using the store cash register system. Utilize training to complete customer transactions accurately while following all related procedures.
• Assist with store opening/closing procedures.
• Merchandise inventory on the sales floor, following defined procedures. Straighten and/or rearrange merchandise to increase customer appeal and ensure a neat and safe work environment.
• Assist with stock rotation and markdowns as directed by the Store Manager or designee.
• Prepare store donations and rotated merchandise for transfer to the central processing plant.
• Communicate problems, complaints, potential theft, and/or safety issues to the Store Manager or designee.
• Secondary Duties: May perform Donor services such as taking donations, documenting donation information and communicating with donors. Will perform duties related to daily sanitizing of store and donation locations. May perform minor janitorial duties as required/assigned. Store Associates may need to perform related duties not listed on this job description.

• Education: A high school diploma or equivalent is preferred.
• License/Certification: N/A
• Experience:
  None; previous sales experience preferred.
• Knowledge:
  Basic math ability. Familiarity with Goodwill Central Coast’s mission, general Company, and retail policies (this may be learned on the job). Familiarity with electronic cash registers (this may be learned on the job).
• Equipment Used:
  Material handling equipment includes carts, hand trucks, dollies, and racks. Typical retail store equipment. Cash register, computer-based system and other related automated tools. Cash counting equipment.
• Skills/Aptitudes/Temperaments:
  Ability to communicate in basic English (oral and written); basic Spanish desirable. Ability to maintain self-control, deal effectively with the public and work in cooperation with co-workers. Ability to explain store policies tactfully and follow procedures. Ability to learn cash register operation and opening/closing procedures. Ability to coordinate eye/hand/foot movements to safely handle/move merchandise and minimize hazards. Ability to move hands and fingers quickly to operate cash register.
  
  Ability to perform repetitive and varied duties with good attendance. Adherence to safety practices and ability to report hazards promptly.
• Emotional Effort:
  The job involves some emotional effort. There are recurring deadlines requiring little or no overtime. The work environment is routine with periods of high activity/demands.
• Physical Demands:
  The work pace is steady with constant standing and walking. Frequent lifting/carrying of objects weighing up to 15 lbs, with regular lifting up to 25 lbs. Heavier items are moved with equipment or assistance. Includes standing, walking, bending, twisting, pushing, pulling, climbing, squatting/kneeling, and reaching various heights with specific percentages as listed in the original description able to be referenced by management.

Work is performed in an enclosed storeroom floor. The area is heated and ventilated. Some locations have a receiving area which is less climatically controlled. The physical aspects of the position may be modified depending on modification needs. Please contact your Supervisor, any member of management or Human Resources  Ext 8242 for modification details.