Attendant - Monterey

Overview

JOB SUMMARY Receive donations in a courteous manner to encourage continued community support. Following established procedures, perform preliminary sorting before packing/stacking/donations to Kaizen protocol.

• Open trailer, survey supplies and trailer capacity, report the number and type of large items requiring truck pickup, and place status calls to supervisor according to defined procedures.
• Greet donors. Following defined procedures, accept or reject items for donation; explain reasons for item rejection.
• Offer donor a receipt. Issue a receipt, record time and nature of donation on daily record.
• Sort and stack donations into designated containers, ensuring items are tagged appropriately to contents.
• Maintain clean/neat trailer both inside and outside.
• Close and secure trailer at designated times.
• Place large and/or heavy items next to or under trailer.
• Assist drivers with loading of large items and transfer of trailers.
• SECONDARY DUTIES Depending on location, may assist with warehouse donation drop-offs.
• Perform related duties as assigned.

• Education Required: High school diploma or equivalent preferred.
• License/Certification
  
  Required:
  
  None.
• Experience
  
  Required:
  
  None. Duties can be learned through on-the-job training.
• Knowledge
  
  Required:
  
  Knowledge of Goodwill Central Coast’s mission, general Company policies and procedures (this may be learned on-the-job).
• Equipment Used: Barrels, wire cages, boxes, broom & dustpan, pen/pencil, paper and clipboard.
• Skills/Aptitudes/Temperaments: Ability to communicate in basic oral and written English; basic Spanish preferred. Ability to follow packing/stacking procedures within the trailer. Ability to coordinate eye/hand/foot movement to safely maneuver up/down steps and lift/stack donations. Ability to understand and follow direction and procedures. Ability to perform repetitive work with fluctuating activity. Ability to maintain self-control, work with the public, and cooperate with co-workers.
  
  Ability to judge donation acceptance and explain decisions clearly per policy. Ability to attend reliably and adhere to safety policies.

• Job Setting: Performed inside and outside a trailer with exposure to weather, noise, dust, fumes, and other conditions. Ground around the trailer may be uneven; ladders or steps may be involved. Separation of household chemicals from regular donations may occur.
• Physical Demands: Frequent lifting of items up to 25 lbs, with regular lifting up to 50 lbs. Heavier items (51 lbs. or more) moved with assistance or equipment. Normal mobility required to climb steps.
• Supplemental
  
  Physical Requirements:
  
  Standing, walking, sitting, bending, climbing, twisting, pushing/pulling, squatting/kneeling, and lifting/carrying values vary by activity level; longest distances and heaviest items carried are specified in the original description.

Note: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or to participate in the interview process, please contact Human Resources at  or by calling .