Area Supervisor

Join to apply for the Area Supervisor role at Ross Stores, Inc.

Ross Stores, Inc. is a Fortune 500 off‑price retail chain with over 2,200 stores nationwide. Our focus is on providing customers a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings while delivering a fun and exciting treasure hunt experience.

• Supervise the specific area of the store and the general operations when acting as Manager on Duty.
• Open and close the store, supervise associates, and maintain a friendly, easy‑to‑shop environment.
• Ensure proper merchandise presentation and maintain a clean work area at all times.
• Execute and supervise company operational processes as needed, including safety, customer service, merchandising, loss prevention, front‑end supervision, fitting rooms, and administrative duties.
• Maintain safe and secure environments, manage safety awareness, and respond to alarms and emergency procedures.
• Provide customer service and maintain a respectful, courteous, and professional demeanor at all times.
• Represent and support the company brand, uphold the dress code, keep store areas clean and merchandised to standard, and handle daily trash removal.
• Perform general merchandising duties, including receiving merchandise, processing items, managing back‑stock, and ensuring compliance with presentation guidelines.
• Execute loss prevention practices, conduct package inspections, and safeguard confidential information.
• Supervise front‑end operations, train associates on cash registers and procedures, manage break schedules, and ensure proper supplies.
• Maintain fitting rooms, audit garment tags, and ensure go‑back compliance throughout the day.
• Perform administrative duties assigned by the Store Manager, including payroll administration, associate scheduling, and cash pulls.
• Demonstrate competencies in managing work processes, business acumen, planning, talent building, collaboration, leading by example, effective communication, and accountability.

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point‑of‑sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

• Use all store equipment, including PDTs, registers, and PC as required.
• Spend up to 100% of working time standing, walking, and moving around the store.
• Regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
• Occasionally push, pull, and lift more than 25 lbs.
• Use janitorial equipment, rolling racks, ladders, and other assigned supplies.
• Stockroom associates must regularly push, pull, and lift more than 20 lbs.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire, and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, and any other category protected by federal, state or local laws.