Information System Technician

The Information Systems Technician will assist the department and Director of Information Systems in deploying, maintaining, and upgrading campus computers, printers, servers, and network devices. This position provides hardware, software, and network support to faculty, staff, students, and the campus community while supporting the overall effectiveness and efficiency of the University’s technology systems.

• Install, upgrade, configure, and maintain hardware and software systems.
• Support and maintain the campus wireless and network infrastructure.
• Provide technical support to faculty, staff, and students, including help desk requests.
• Troubleshoot viruses, spyware, and connectivity issues.
• Support university-owned devices and assist with Bring Your Own Device (BYOD) connections.

• Minimum of one year of experience in a computer‑related field involving knowledge of TCP/IP networking, switches, routers, and firewalls.
• Three years of related experience is preferred.

• Strong communication and customer service skills.
• Ability to work independently and manage multiple priorities.
• Commitment to the mission and values of private higher education.