Rental Shop Technician

Overview

Carter Machinery, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C., is hiring a Rental Shop Technician in Salem, Virginia. The Rental Shop Technician is responsible for applying troubleshooting techniques to determine repair procedures, diagnosing basic repairs, and performing light mechanical repairs; inspecting returned equipment and attachments for repairs or maintenance; cleaning returned equipment; and assembling/repairing work tools in a shop environment.

Seeking candidates with a minimum one year experience with heavy construction equipment and work tool repair;
High school diploma or GED required.

• Apply troubleshooting techniques to determine repair procedures and diagnose basic repairs; perform light mechanical repairs.
• Inspect returned equipment and attachments for repairs or maintenance; clean returned equipment; assemble/repair work tools in a shop environment.
• Prepare required documentation, including work orders, parts lists, and time cards in an accurate and timely manner; complete service reports and provide pertinent details for work orders.
• Adhere to company safety rules and policies; maintain a clean and organized work area.
• Promote a positive customer experience and uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

• Basic mechanical aptitude.
• Self-starter able to work with limited supervision; self-directed and organized.
• Ability to work well in a team environment and interact positively with coworkers.
• Demonstrated ability to learn and apply new knowledge.
• Ability to use tools and equipment correctly and safely.
• Able to perform work in a fast-paced environment.
• Strong written and verbal communication skills.
• Ability to prepare required documentation (work orders, parts lists, time cards) accurately and in a timely manner.
• Ability to complete service reports and provide pertinent details for work orders.
• Willingness to follow company safety rules and policies.
• Willingness to work shifts as needed, including days, nights, and/or weekends to meet customer needs.
• Proficiency in the use of a computer, Microsoft Office products and service software required for the position.
• Ability to occasionally operate heavy machinery in a safe manner.
• Ability to maintain a clean and organized work area.

• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Discounts: cellular phone service, computers, tooling, cars and trucks.

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.

Carter Machinery is a drug-free workplace.

* Special rules and restrictions may apply to sign-on bonus eligibility for rehires.

Equal employment opportunity, including veterans and individuals with disabilities.

PI