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Sr. Support Analyst Lead Sr. Support Analyst Lead L3
Job in
Salem, Roanoke County, Virginia, 24155, USA
Listed on 2026-03-01
Listing for:
Han Digital Solution
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Unix/Linux, Cloud Computing
Job Description & How to Apply Below
Roles & Responsibilities
- Provide L3 support for production and non-production systems
- Troubleshoot complex application and system issues in Unix/Linux environments
- Develop, maintain, and enhance shell scripts for automation and operational efficiency
- Support batch processing and job execution in enterprise environments
- Analyze logs, diagnose issues, and implement permanent fixes
- Collaborate with development and infrastructure teams to resolve incidents and improve system stability
- Ensure adherence to operational processes and documentation standards
- Mentor junior support team members when acting in a lead capacity
- 5+ years of hands-on experience with Unix/Linux operating systems
- Extensive expertise in shell scripting using ksh and bash
- Working knowledge of Cobol and legacy application environments
- Experience with SSL concepts and secure communications
- Proficiency with AWK, Sed, and scripting utilities
- Working knowledge of Python and Perl
- Strong Linux system administration skills
- Sql
- Python
- Cloud Services
- Networking
- Incident Management
- Scripting
- Data Analysis
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