Senior Site Reliability Engineer

What you will do

• Lead the development and implementation of robust code and automation scripts to improve service reliability and scalability.

• Conduct thorough code reviews and testing processes to ensure the highest quality standards in the codebase.

• Work to solve moderately complex issues, making decisions that impact the service's reliability and performance.

• Mentor and guide junior engineers, fostering a collaborative environment focused on continuous improvement.

• Engage in a regular on-call rotation, taking responsibility for critical incidents and ensuring timely resolution.

• Lead incident response and postmortem processes, implementing solutions to prevent recurrence of issues.

• Collaborate with cross-functional teams to design, develop, and refine SRE tools and systems that support service objectives.

• Take ownership of tasks and projects, prioritizing them according to their impact on service health and team goals.

• A bachelor's degree in Computer Science or a related technical field involving software or systems engineering is required. However, hands-on experience that demonstrates your ability and interest in Site Reliability Engineering are valuable to us, and may be considered in lieu of degree requirements. You must have some experience programming in at least one of these languages:
  Python, Golang, C, C++ or another object-oriented language. You must have experience working with public clouds such as AWS, GCP, or Azure. You must also have the ability to collaboratively troubleshoot and solve problems in a team setting.

• As an SRE you will be most successful if you have some experience troubleshooting an as-a-service offering (SaaS, PaaS, etc.) and some experience working with complex distributed systems. Direct experience with Kubernetes or Open Shift is a plus. We like to see a demonstrated ability to debug, optimize code and automate routine tasks. We are Red Hat, so you need a basic understanding of Unix/Linux operating systems.

• 5+ years of experience managing Linux servers running Red Hat Enterprise Linux (RHEL), CentOS, or Fedora hosted at a cloud provider such as Amazon Web Services (AWS), Google Compute Engine (GCE), or Microsoft Azure

• 3+ years of experience with enterprise systems monitoring; knowledge of Prometheus is a plus

• 3+ years of experience with enterprise configuration management software like Ansible by Red Hat, Puppet, or Chef

• 2+ years of experience programming with at least one object-oriented language;
  Golang, Java, or Python are preferred

• 2+ years of experience delivering a hosted service

• Demonstrated ability to quickly and accurately troubleshoot system issues

• Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP

• Solid communications skills and experience working directly with and presenting to customers

• 1+ year(s) of experience with Kubernetes is a plus

• 1+ year(s) of experience with docker-based containers is a plus

The salary range for this position is $ - $. Actual offer will be based on your qualifications.

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

Red Hat () is the world’s leading provider of enterprise open source () software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure.

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