Salem County Case Worker Job Salem area,Oregon USA,Social Work

Position: Salem County Case Worker 1

Salem County Case Worker 1

Family & Community Service Center

The Case Worker 1 serves clients in need with care and dignity offering them the tools to be more independent moving forward. They work closely with the staff and Family and Community Center Regional Program Coordinator to assess the clients situation and determine the possible assistance that can be offered. They are involved in the day-to-day operations of the Family and Community Center which includes answering the door phones and emails while ensuring an efficient and effective client experience.

They will assist the supervisor as needed and participate in community events and meetings. The ideal candidate is calm organized caring cooperative flexible and a creative problem solver.

Essential Duties and Responsibilities:

Reflects the mission and vision of Catholic Charities in every encounter with and on behalf of clients and staff

Responds to clients request for information and services in a timely compassionate and professional manner

Speaks with or meets with requesting assistance to assess their needs to determine if they can be assisted by services offered by Catholic Charities and/or for linkages to other community resources.

Acts to assess clients financial need, ability to follow through with a plan, and adequacy of client documentation for particular funding requirements. Screens for possible presence of additional problem areas such as substance abuse that could require additional assessment referrals to other service providers and follows up, communicating this with Supervisor.

Makes necessary contacts to verify client information. Maintains confidentiality of all client information and services provided at all times in accordance with the policy of Catholic Charities and state and federal laws.

Utilizes agency database to complete all client case notes in a timely and comprehensive manner

Assists in the tracking and collection of client and statistical data utilizing Excel spreadsheets and Word reports

Participates in staff meetings, department and agency‑wide trainings and represents Catholic Charities at regular monthly meetings with State and County partners to report on activities and to advocate for the needs and best interest of those facing homelessness.

When appropriate collaborates with other staff and volunteers to order stock and distribute food and completes reports related to food distribution

Participates in the implementation and ongoing development and continuous improvement of the program.

Assists to train and supervise program volunteers

Ensures immediate and thorough communication to Regional Program Coordinator of program problems and provides recommended resolution to identified problem.

Maintains a positive work atmosphere by acting and communicating in a manner that fosters good relationships with customers, clients, external colleagues and management.

Performs other duties as assigned

Supervisory Responsibilities:

May have oversight of program volunteers

Qualifications:

Knowledge of entitlement programs and program regulations, federal, state and community resources and expertise in navigating these resources.

Possess an understanding of the social issue impacting the poor in southern New Jersey.

Possess basic knowledge of existing social services programs in the community and a thorough understanding of eligibility criteria or know how to obtain this information.

Possess strong interpersonal, time‑management and communication skills.

Ability to relate directly but compassionately with people in emergency situations.

Be sensitive to the needs of culturally and economically diverse populations.

Possess strong critical thinking and problem‑solving skills.

Working knowledge of office software, especially Microsoft Office Suite and Outlook.

Bilingual preferred (English w/Spanish).

Ability to write clearly and proficiently for completion of documentation.

Education and/or

Experience:

A Bachelors degree in social work or other relevant human services degree is lieu of a degree; a high school diploma and 3 years experience in other social services settings will be considered.

Pay Range $41500 - $43500

Key

Skills:

Load & Unload
Shipping & Receiving
Mac Os
Forklift
Freight Experience
Lift Truck Experience
Basic Math
Tanker Experience
Warehouse Experience
Commercial Driving
Driving
Heavy Lifting

Employment Type : Full Time

Experience: years

Vacancy: 1

Monthly Salary Salary: 41500 - 43500

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