Store Manager, Retail & Store Manager

Join to apply for the Store Manager role at Salon Services Pro
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Job Type: Full-time

Salary: $19-$19.86 per hour

At Salon Services PRO, we are proud to be Beauty Business Obsessed. We’re driven by creativity, accountability and the goal of being your ultimate resource. What started 40 years ago as a small group of professionals with only a handful of products has evolved into your single source of beauty business support. Whether that’s by partnering with brands that create artistry‑elevating, time‑saving, money‑earning tools, providing flexible education opportunities, or simply helping you do you—we’ll be your biggest cheerleaders.

• We champion people and are passionate about inclusivity.
• We are relentless about strengthening your journey.
• We are accountable to those we serve.
• We welcome challenges.

Salon Services PRO is a professional beauty distributor based in Washington serving licensed professionals in the beauty and wellness industry. With over 200 employees in 11 states and 27 store locations, we are one of the largest independent professional distributors in the country. We support with a diverse portfolio of 50+ brands and offer education, business consulting and other forms of support for today’s licensed beauty professional.

• Lead, coach, and supervise the store team to provide an exceptional customer experience.
• Plan and develop team goals and action plans with District or Regional Manager.
• Hold performance development meetings, measure and report performance.
• Drive and develop Salon Services culture by nurturing, supporting and promoting the company mission, values, vision and brand.
• Ensure day‑to‑day sales and operational processes run smoothly.
• Communicate proactively with management and stakeholders.
• Achieve store sales goals and key performance indicators, providing high level customer service and cross‑selling products.
• Organize and execute events, sampling and other promotions.
• Control inventory, maintain proper levels, face and restock, handle shipments.
• Maintain a clean, presentable store, display promotions and signage.
• Manage cash flow, deposit cash to bank within 24 hours.
• Complete any other tasks as assigned by the District Store Manager.

• Moderate to Proficient Computer Literacy.
• Proficient with the use of numbers.
• Proficient verbal reasoning.
• Proficient cash handling.
• Motivated by working with people.
• 1–3 years customer‑facing experience.
• 1–3 years leading people.
• Proficient verbal and written communication.
• Ability to stand/sit continuously.
• Ability to lift up to 50 pounds.

Reasonable accommodations may be made, in accordance with ADA guidelines, to enable individuals with disabilities to perform the essential functions.

• Bonus opportunities based on sales performance targets.
• PTO Package including paid sick, vacation, and holidays.
• Full medical benefits package, including dental, vision, basic life insurance, extended medical coverage when enrolled.
• 401(k) matching up to 4% of employee contribution after one year.
• Professional development opportunities.
• Employee recognition awards and rewards.
• Employee discount on products in store and online.

Salon Services Pro is an equal‑opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by federal, state or local law. We embrace equity, diversity and inclusion and provide reasonable accommodations.

• Shift: Day, Evening.
• Work days:
  Monday to Friday, weekends as needed.
• Location:
  
  In person, Salem, OR 97305 (must relocate prior to starting work).