Quality Assurance Manager

ABOUT US

iNRCORE, LLC is a world-class manufacturer of custom and catalog magnetic solutions. With employees worldwide, iNRCORE is a growing international partner with Gowanda Components Group and Bicron Manufacturing, to design, manufacture and sell specialty electronic components. For over 70 years iNRCORE has deployed reliable and intelligent solutions to power the world's next generation of systems. iNRCORE is committed to supplying the highest level of compliance and innovation to customers' most demanding applications from the front lines of defense to the frontiers of space exploration.

iNRCORE's power and signal magnetic components are utilized to help save lives, generate powerful connections and further the knowledge of the cosmos. When failure is not an option, the world trusts iNRCORE. iNRCORE models itself after its products - Rugged to the Core.

SUMMARY

The Quality Assurance Manager ensures that all company products meet customer expectations and are compliant with relevant certifications and standards. Maintains a high performing quality management system for the business unit. Leads the quality team and serves as the voice of customer satisfaction, ensuring that overall quality goals are met and that internal metrics for monthly, quarterly and annual performance are achieved or exceeded.

Partners with Manufacturing and Engineering leadership to reduce Cost of Poor Quality (COPQ) while driving continuous improvement of processes to ensure quality while achieving financial goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serves as the lead in maintaining ISO
  9001 and AS9100D certification for the business unit, including coordination of successful surveillance and recertification audits with third party registrars. This includes scheduling and leading internal audits to assess compliance and driving corrective measures as required.
• Reviews and validates quality-related requirements associated with customer Purchase Orders and contracts, including alignment of Q-Note flow downs to iNRCORE sales order documentation and inspection criteria.
• Data-mines MIL-Spec or applicable industry standards and publications when required to ensure proper testing and/or inspection methodologies are used to ensure product compliance.
• Approves Engineering Change Notices (ECN) for released products to ensure compliance with related quality standards and customer requirements.
• Accountable for Incoming, In-Process, and Finished Goods inspection personnel, criteria, standards and processes.
• Develops and maintains standards for Supplier quality, including supplier performance scorecards, Certificates of Compliance, and acceptable supplier performance metrics.
• Leads Material Review Board (MRB) activities, ensuring timely decisions and disposition of materials both from suppliers and manufactured by iNRCORE.
• Prepares or oversees preparation of First Article Inspection Reports (FAIRs) as well as other qualification and test data submissions and approvals as required by customers.
• Performs root cause analysis of customer or internally identified failures, using analysis techniques including but not limited to, 8D, Fishbone, and 5 Why.
  
  Identifies sustainable solutions for prevention of repetitive quality issues.
• Serves as a coach and motivator to subordinate staff, setting goals while creating a culture of winning and celebrating achievements.
• Serves as a partner and collaborator to Manufacturing, Engineering, and Sales, regularly engaging positively across functions to achieve common goals and objectives to move the company forward and ensuring customer satisfaction.

KNOWLEDGE/SKILLS/ABILITIES

The Senior Quality Assurance Manager stays connected to and aligned with the vision and needs of the organization. An active listener who is willing to both disrupt the status quo and to be flexible when considering new approaches to reaching objectives. Emphasizes teamwork both within and across functional personnel. Delegates tasks when appropriate to ensure growth and learning, while willing to get hands-on and take ownership of critical tasks as needed to meet deadlines.

Demonstrates consistency and reliability to promote a stable…