Branch General Manager

Salem, 9700 River Road NE, Salem, OR 97303, USA

Holt Ag Solutions IS looking for hardworking individuals with a passion to learn and excel. If you want to be a part of a fast-growing company with the leading edge of advanced technology, we have a place for you. Holt Agoffers competitive wages, excellent benefits, and a place that values work life balance. If you want to work side-by-side with others who are passionate about customer service, consider joining our team.

Overall responsibility for store operation including day to day applications and customer satisfaction by making local customer decisions on credit, discounts and marketing with the backing of a larger support system.

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Establishes and sets targeted and agreed upon sales, gross margin, net profit and market share goals.
• Sets, monitors and meets sales goals for progress towards yearly, monthly, weekly and daily goals against key performance indicators.
• Sets, monitors and meets available expense goals for progress towards yearly and monthly goals against key performance indicators.
• Sets, monitors and meets market share goals by supporting a successful sales process for territory managers based out of their location.
• Builds and maintains positive customer relationships to strengthen customer loyalty and dealer reputation.
• Maintains A/R aging targets for progress towards monthly goals.
• Maintains NPS targets for progress towards yearly and monthly goals against key performance indicators.
• Proactively works with other employees and divisions to give the customer a seamless experience with respect for all involved.
• Builds and maintains a positive employee/employer relationship to strengthen employee loyalty.
• Achieves targeted RIF goals for the location. Ensures compliance with EHS, OSHA and company safety/facility inspections.
• Monitors and meets 100% completion of monthly reviews for all employees in branch.
• Sets, monitors and meets targeted training hours per employee in the branch.
• Sets and achieves targeted and agreed upon parts and service inventories for assigned store.
• Set, monitors, and meets parts turns targets for progress towards yearly and monthly goals against key performance indicators.
• Sets, monitors and meets SWIP targets for progress towards yearly and monthly goals against key performance indicators.
• Other duties may be assigned.

Supervises employees at designated store. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employee; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to solve practical problems and deal with a variety of concrete variable in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to perform basic computer skills.
• Knowledge of Microsoft Office.

Bachelor of Science or Bachelor of Arts degree; or five to eight years related experience and/or training; or equivalent combination of education and experience.

The physical demands described…