Manager Actuarial

Company :

Highmark Inc.

• responsibilities to include but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.

• Independently manage the time and resources of both themselves and assigned actuarial staff in many cross departmental projects. Demonstrate responsiveness, confidence, and flexibility in the wake of change. Effectively implement a range of coping mechanisms in the face of adversity. Anticipate, absorb, adapt to and rapidly recover from a potentially disruptive event, assisting staff to do the same. Thrive in a dynamic, changing environment and approach new challenges with anticipation and a view towards success.
  
  Encourage new ideas and innovations in team members. Proactively identify emerging opportunities; establish project objectives, specify strategies, and organize necessary tasks for themselves and their teams. Consider both short and long term outcomes as well as the consequences of their teams actions. Positively respond to & resolve challenges. Encourage creative tension and differences of opinion and anticipate and take steps to prevent counter-productive confrontations.

• Assume full ownership of strategic projects. Utilize subject matter expertise and industry knowledge to quickly yet comprehensively define & diagnose a problem, anticipating stakeholder needs before they arise. Outline overall objectives and assign responsibilities to staff in the development of complex studies and expert analyses. Devise insightful and creative solutions, critically thinking through how the solutions will evolve into long term processes and what future implications could be.
  
  Assign responsibilities based on team member abilities & interests while providing opportunities to learn through formal and informal methods. Develop the ability of others to uncover the root causes of problems, rejecting superficial explanations. Review the appropriateness of the results in light of experience and industry knowledge. Consider alternate explanations or viewpoints before drawing conclusions. Make timely and sound decisions based on analysis of the information presented in the face of ambiguous or conflicting situations when there is an associated risk.

• Interact with assigned staff and stakeholders in a manner that fosters cooperation and teamwork while conveying engagement, competence and ownership of outcomes. Enhance department influence by providing responsive service and understanding customer needs. Effectively present information and provide decision support to team members and executive management, ensuring highly visible and effective channels of communication are implemented to monitor sentiment, feedback and acceptance of change.
  
  Appropriately balance the need for clarity and brevity with the need to fully inform customers of all aspects of a situation which may be material to a decision. Anticipate a customer’s needs and proactively craft message to address. Consider alternate points of view on issues, demonstrating sensitivity to others’ situations. Maintain positive, productive working relationships despite differing or conflicting situations and personalities.
  
  Exhibit foresight to identify and diffuse conflicts before they occur. Correctly interpret direct and indirect messages and verbal and non-verbal behaviors and respond appropriately. Foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the organization. Provide clear and consistent feedback. Actively listen to staff’s concerns and ideas and demonstrate understanding and empathy.
  
  Effectively communicate to staff the overall project objectives, purpose, performance standards & measurements of success, deadlines, key milestones, risks, boundaries of authority and available resources.

• Exhibit a thorough understanding of both corporate and…