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Service Desk Analyst: ITIL, ServiceNow & Cloud Access

Job in Salem, Marion County, Oregon, 97308, USA
Listing for: Cognizant
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 41600 USD Yearly USD 41600.00 YEAR
Job Description & How to Apply Below
A leading IT services provider is looking for a Service Desk Support Analyst in Oregon to provide first-level technical support and customer service. This role involves managing incidents using ITIL methodologies and troubleshooting active directory, Windows, and cloud technologies. Ideal candidates will have a Bachelor’s degree in Computer Science or a related field, excellent communication skills, and an eagerness to learn new technologies.

Starting salary is $41,600, with various benefits including health insurance and a 401(k) plan.
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