Clinical Supervisor - Adult Behavioral Health

Overview

Marion County Health & Human Services is looking for a positive, adaptable, and collaborative Clinical Supervisor to work in the Adult Behavioral Health Program. This position will be responsible for oversight and support of clinical teams that provide outpatient treatment and support services to individuals who are diagnosed with serious mental illnesses. An ideal candidate would have experience providing clinical and administrative supervision to behavioral health staff, be committed to fostering morale, and have creative problem-solving skills.

Provides leadership and manages limited scope of services within one small to mid-sized service area or one large program area within the health department behavioral health divisions. Responsibilities include supervision of other clinical supervisory staff, program staff as well as financial and operational performance of the service or program.

Works under the general supervision of a health program manager or program supervisor who assigns and oversees work, establishes goals and reviews results obtained for overall effectiveness and for meeting department and county objectives.

Exercises full supervision for clinical supervisory, professional, technical and support staff. May also supervise interns and volunteers.

The Clinical Supervisor for Assertive Community Treatment (ACT) serves individuals with serious and persistent mental health conditions and co-occurring substance use disorders. Services are delivered according to ACT’s National Program Standards, fidelity standards, and OARs, including using a person-centered and recovery-oriented approach.

• Provides clinical supervision to staff and interns; consultation to staff through case staffing and observation of clinical work; feedback to staff for professional development; personnel and performance management including staff recruitment and hiring, new employee orientation, and ongoing training. Provides performance evaluations and initiates progressive discipline. Provides licensure supervision.
• Maintains responsibility for direct services including monitoring customer service delivery and work processes; ensures compliance with payer requirements; monitors staff workload and productivity; develops/implements policies and procedures; addresses quality improvement needs; conducts staff time studies and sets work parameters. Provides input on program development. May provide direct services, on call by telephone, and backup support.
• Provides direct behavioral health services, including screening ACT referrals, mental health assessments, treatment planning, case management, consultation, individual and group therapy, crisis assessment and intervention. Maintains accurate and timely clinical documentation in accordance with federal, state, county, and treatment program requirements under the direction of the program manager. At least 75% of services are provided in the community, including individual homes, hospitals, jails, licensed care, shelters, etc.
  
  Participates in after-hours on-call rotation to provide coverage to support individuals in crisis and provide consultation and coordination with other agencies and providers. Hours of work may include weekends. Participates fully as a member of the Marion County Assertive Community Treatment team as a supportive, reliable, positive, collaborative, and professional team member during the development of individual treatment planning, daily clinical team meetings, and client crisis intervention.
• Provides administrative support to service area; monitors and approves leave time; initiates personnel actions and purchasing; addresses risk management/employee safety; implements county and department policy. Ensures that any communication from the service area, representing the Health Department, is of a professional nature.
• Assists in communication and coordinating services with other agencies; acts as Health Department representative on interagency committees; provides liaison with state agencies; develops partnerships; coordinates services across agencies and markets services.
• Tracks…