Residential Director

Overview

RISE is a non-profit organization that provides home and community-based support services for children and adults with developmental and other disabilities, mental health challenges, and aging adults. For over 30 years, we have created opportunities for the people we serve, their families, and for the direct care professionals who work with them.

RISE is currently seeking a creative and results-oriented Residential Director to oversee several group programs between Salem and Eugene. Our programs are located in Marion, Polk and Lane counties and this position can office out of our Salem or Eugene office. This role supervises Assistant Directors and requires strong leadership, attention to quality assurance, reliability, urgency, and a passion for serving our community.

Responsibilities include monitoring and improving systems and processes around recruiting, program development and training. Strong interpersonal, relationship-building, and networking skills are essential.

• Provide leadership and oversight of the Residential Department in accordance with organizational values and person-centered practices.
• Promote dignity, choice, confidentiality, and the rights of individuals receiving support.
• Ensure compliance with all RISE, State, and Federal policies, procedures, and regulations.
• Recruit, hire, train, coach, and directly supervise Assistant Directors.
• Mentor Assistant Directors in regional operations, staff supervision, documentation, licensing compliance, and professional development.
• Support leadership staff with complex employee relations matters, including performance improvement plans (PIPs), corrective action, and terminations, in collaboration with HR.
• Serve as a role model and resource by demonstrating professionalism, problem-solving, effective communication, and training practices.
• Maintain professional relationships with funding sources, regulatory agencies, and community partners.
• Assist in the development and implementation of strategic plans for the Residential Department.
• Review and approve Licensing Plans of Improvement (POIs) and establish internal timelines for corrective actions.
• Ensure compliance issues identified through QA reviews and licensing inspections are corrected and sustained.
• Lead the development and opening of new residential programs, including staffing, training, and ensuring all required documentation, plans of support, medical orders, and tracking systems (including MARs) are in place prior to program launch.
• Conduct monthly visits to residential programs to assess resident well-being, home conditions, and program quality.
• Oversee major maintenance needs to ensure homes remain safe, clean, and in good repair.
• Perform other duties as assigned.

• A desire, interest and experience in working with people with disabilities or special needs required.
• Bachelor’s degree in social services or related field or 4 years of supervisory experience in lieu.
• 2 years of experience working in a group home setting required.
• 2 years of experience in department management and staff supervision required.
• Familiarity with the developmental disability system and individuals with developmental disabilities (education and/or experience), including person-centered services.
• Familiarity with medical and psychological terminology, teaching principles, human behavior or principles of psychology.
• Knowledge of leadership practices, budgetary oversight, and resource allocation.
• Strong multi-tasking, communication and problem solving skills.
• Ability to communicate effectively in writing using accurate grammatical form and able to read and interpret written information.
• Self-starter with the ability to work with minimal supervision is a must.
• Detail-oriented and able to work with and abide by state and organizational rules and policies.
• Required to pass Oregon Intervention Systems, CPR, and First Aid classes while employed and complete renewals.
• Weekly travel to various programs and offices in assigned locations. Occasional overnight travel.
• Ability to pass and maintain an approved criminal background check.
• Must be 21 years of age, have a valid driver's license and good driving record for at least 3 years.
• Must have verbal and written communication skills adequate to the specific job task required, including appropriate telephone etiquette and skills.
• Ability to maintain accurate documentation and interpret all policy and licensing rules.
• Ability to manage multiple tasks and competing priorities.
• Ability to take initiative to make process and program improvements.
• Ability to create opportunities for and within the Residential Department.
• Knowledge of Microsoft Office software.
• Ability to work flexible hours.

Perks for All:

• Competitive pay
• Flexible schedule
• Meaningful Work
• Employee Assistance Program
• Premium Holiday Pay
• Educational Assistance
• Mileage Reimbursement
• Retirement Plan with company match

Additional Benefits for Full Time:

• Medical/Dental/Vision
• HSA/FSA
• Short & Long Term Disability
• Life…