Protected Health Information Records Specialist

Bridgeway Community Health

Is currently seeking a Protected Health Information Records Specialist to join our team!

Come join our elite team of professionals!

who all have a passion to see lives changed and relationships restored.

Bridgeway is a new kind of healthcare organization providing holistic treatment through addiction recovery, problem gambling treatment, mental health therapy, and primary medical care.

The Protected Health Information Records Specialist is responsible for supporting the daily operations of Quality Assurance by ensuring effective communication, efficient workflow, and consistent service delivery. This role contributes directly to organizational success by maintaining compliance with policies and standards, supporting staff and clients, and fostering a culture of quality and accountability.

• Reviews client chart closures to ensure all documentation is complete, accurate, and compliant with organizational policies, and regulatory standards.
• Audits closed charts for timeliness, completeness, and quality; identify discrepancies or missing elements and works with providers/staff to resolve issues.
• Generates and issues completion certificates for finalized services, programs, or treatment episodes, ensuring documentation aligns with compliance and quality standards.
• Participates in quality improvement and compliance initiatives as needed.
• Maintains accurate and confidential documentation consistent with HIPPA, 42
  
  CFR Part 2, and organizational standards.
• Performs other duties as assigned.

Experience, Education, and Credentials

• High school diploma or equivalent required; post‑secondary education preferred.
• Experience in healthcare, behavioral health, or administrative support role strongly preferred.
• Certification in protected health information management a plus.

Knowledge, Skills, and Abilities

• Strong organizational and time management skills.
• Ability to manage multiple tasks simultaneously.
• Excellent written and verbal communication skills.
• Proficiency with EHR systems, Microsoft Office Suite, and other administrative tools.
• Ability to work collaboratively with providers, staff, and external partners.
• Commitment to confidentiality, professionalism, and client‑centered care.

• Must be able to pass a criminal background check.

• Paid Holidays
• Medical, Vision and Dental Coverage
• 5% employer match 401(k) Retirement Savings Plan (Pre & Post‑Tax Options)
• Corporate Fitness Membership subsidy
• Employer‑Sponsored Life, Accidental Death, Critical Illness, Long‑Term Disability Coverage
• Generous Paid Time Off (PTO) Plan
• Health Savings Accounts
• Flexible Spending Accounts Internal Growth Opportunities

• Wage will depend on experience and credentials.
• An additional stipend is available for Spanish/English bilingual employees.

Our mission of helping people in our community who struggle with the symptoms of addiction to drugs, alcohol, problem gambling, and/or psychiatric illness only happens when we create an agency culture of community, mutual respect, encouragement, and desire to see each employee grow and excel.

For 10 years, Bridgeway Community Health has been honored to be designated by the Oregon Business Journal as one of the 100 Best Nonprofits to Work for in the State of Oregon!

Bridgeway Community Health has achieved accreditation, meeting the highest national standards in professional performance!

EOE AA M/F/Vet/Disability