Mail Specialist; Office Specialist

Position: Central Mail Specialist (Office Specialist 2) - Multiple Vacancies
The Oregon Department of Justice’s  (DCS) is seeking to hire two (2) dedicated individuals with an exceptional attention to detail and customer service as
** Central*
* ** Mail Specialists (Office Specialist
2)
** for our Central Mail Team! One of the positions will have a focus on providing reception-based support, while the other will have a focus on providing mail-based support.
* The Central Mail Specialist must be able to manage a high volume of mail, work independently and with the team, prioritize work, and exercise judgment in accordance with state and federal guidelines.
* The Central Mail Specialist is in frequent contact with custodial and non-custodial parents verifying addresses, taking payments, in an infrequent hostile and uncooperative environment. As an authorized representative of the State, the Central Mail Specialist is expected to communicate effectively and courteously in these situations.
* All records of the Child Support Program are highly confidential. The Central Mail Specialist is expected to have a working knowledge of what information can be released and under what circumstances. The employee is expected to gain a general knowledge of statutes, rules, policies, and procedures. The employee acts in a professional manner at all times, representing the Department of Justice, the Attorney General, and the State of Oregon.
* Ability to accurately keyboard at 40+ wpm.
* Flexibility and adaptability with change.
* Ability to maintain punctual and regular attendance.
* Organization and consistency with work.
* Professional experience working collaboratively with a team.
* Dependable and reliable.
* Must be able to maintain confidentiality.
* Must be able to give full attention to detail.
* Exposure to a variety of operational areas within the Oregon Child Support Program (for those interested in future advancement opportunity).
* Permanent, full-time employment.
* Vacation, sick leave, 11 paid holidays a year, and special days off.
* Endless peer and management support, and representation by the Service Employees International Union (SEIU).
* Opportunity to expand your professional skills.
* The Public Service Loan Forgiveness (PSLF) provides public service employees with federal student debt forgiveness, in certain situations, after 120 qualifying monthly payments. Full-time positions with the State of Oregon qualify for PSLF. You can find more information about this program .
* Click "Apply" and complete the online application and all supplemental questions.
* Attach your resume.
* Attach a cover letter identifying your attributes that meet the desired and requested skills.
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