Counselor Assistant; Administrative Specialist

Overview

Counselor Assistant (Administrative Specialist
1)

Join to apply for the Counselor Assistant (Administrative Specialist
1) role at State of Oregon.

This range is provided by State of Oregon. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$3,705 - $5,066

Initial Posting Date: 01/06/2026

Final date to receive applications: 01/13/2026

Agency:
Department of Human Services

Position Type:
Employee

Position Title:

Counselor Assistant (Administrative Specialist
1)

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Note:

This position will receive a 2.5% Cost-of-Living Adjustment (COLA), which is not reflected in the salary listed in this posting. The increase will be effective February 1, 2026, and will be reflected in paychecks beginning March 1, 2026.

Oregon Vocational Rehabilitation assists Oregonians with disabilities to achieve and maintain employment and independence. If you would like to know more about Vocational Rehabilitation, click the link below: ODHS Vocational Rehabilitation.

The Vocational Rehabilitation Counselor Assistant plays a vital role in assisting with the coordination between the consumer, VR counselor, Rehabilitation Supervisor, and community partnership to ensure quality and timely customer service delivery for individuals with disabilities. The primary purpose of this position is to provide direct consumer support, respond to client or provider complaints/concerns and fiscal authority and oversight. The Counselor Assistant also has strong knowledge of the state and federal law, reporting requirements, rules, regulations, policies, and procedures.

The Counselor Assistant supports.

• Support counselors in their role ensuring client services are being provided.
• Process records requests from multiple agencies in accordance with agency records policy and client’s privacy rights.
• Provide person centered direct support services to consumers with disabilities by assisting with completion of application forms, gathering information to assist in determining eligibility for VR services.
• Assist with scheduling/rescheduling evaluations.
• Routinely contact consumers by telephone, in writing and in person to provide follow-up services.
• Assist in the program’s case management system (ORCA), understanding of caseload management, budget and financial management.
• Complete exception requests/purchase orders with vendors and submit the required documentation to the Office of Contract and Procurement.

• Two years of secretarial or basic administrative support experience that includes records processing, generating documents, and gathering and sorting data; OR
• An associate degree in general office occupations and one year of experience with records processing, generating documents, and gathering and sorting data; OR
• An equivalent combination of education and experience.

• Proven experience utilizing time management, organization, and prioritization skills to meet deadlines.
• Experience communicating complex information verbally and in writing to people with diverse education, language, and cultural backgrounds through different platforms. (I.e., cell phone, email, in person).
• Previous administrative experience to include managing a front desk, answering the phones, and providing administrative support to program staff.
• Experience with bill paying, reviewing invoices and reconciling reports with accuracy.
• Experience entering, updating and retrieving information in Database software in a timely and efficient manner.

• Your resume (optional) and cover letter (optional) may be uploaded in…