Retail Store Management Trainee
Listed on 2026-01-01
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Retail
Retail & Store Manager -
Management
Retail & Store Manager
Overview
Retail Store Management Trainee - 3160 s role is designed for external retail assistant managers and store managers interested in fast-tracking into a Store Management position. This role requires a minimum of 1 year retail management experience. Pay rate: $13.00 to $20.00 per hour.
Responsibilities- Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
- Monitor and assist in the training of Pawnbrokers so their development meets First Cash standards.
- Recruit top talent by sourcing candidates through company-prescribed channels.
- Open and close the store, including counting cash drawers and merchandise, and ensuring procedures protect assets.
- Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
- Administer store processes and procedures, including inventory, loan management, merchandising, store presentation, store systems, and enterprise-level reporting.
- Evaluate store financial statements and drive profitability through communication and goal-setting.
- Ensure operating standards meet or exceed First Cash standards.
- Monitor loan qualification and buying processes to maintain value and integrity of loans.
- Complete assigned tasks and self-development training as requested.
- Communicate clearly with employees to ensure understanding of store mission and profit objectives.
- Remain up-to-date on product knowledge.
- The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
- Other related duties as assigned.
We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. A Store Manager Trainee is accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.
This position sets the tone for a customer-centric environment. Alongside the Store Manager, this position analyzes store financial statements to ensure financial goals are met. You will be required to commit to the company s asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and much more.
This position offers an hourly wage, plus Store Manager Trainees earn commission based on productivity and a bonus based on store performance. The actual pay of a successful Store Manager Trainee will be based on location, qualifications, and experience.
- Commission
: 2-8% of gross profit, based on personal performance. More details during interview. - Earned Wage Access available to all employees on the second day of employment (withdraw up to 50% of wages up to seven times per payroll cycle).
- Benefits:
Comprehensive medical, dental, vision, life, supplemental, and other voluntary options (eligibility required). - Paid vacation: 1 week after 6 months; 2 weeks after 1 year; 40 hours after each anniversary thereafter; 120 hours after 5 years (adjusted for state/local requirements).
- Sick/personal time: 8 hours after 6 months; 16 hours per anniversary 2-5 years; 24 hours after 5 years (adjusted for state/local requirements).
- Employee discounts; tuition reimbursement up to $2,000 per semester for full-time employees meeting requirements;
First Cash Perks discounts; pet insurance. - 401(k) enrollment after 6 months; other details in policy.
- Equal Opportunity Employer; EEO statement.
- Arbitration agreement may be required; pay rates comply with local minimum wages.
- Privacy/opt-in communications policy: applicants may receive communications; opt-out options available; privacy policy at
- Must be willing and able to lift/carry up to 50 pounds and perform duties for extended periods; standing, stooping, walking, climbing, pushing, pulling as required.
- Demonstrated ability to supervise others.
- Ability to work with firearms and become firearms certified.
- Minimum age 18;
High School Diploma, GED, or equivalent experience. - Flexible schedule including weekends and holidays; ability to work in multiple locations as needed.
- Store Manager Trainee will work 45+ hours per week; hours vary by business needs.
- Computer literate; able to operate POS systems and office machines.
- Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational and analytical skills.
- Cash handling experience required.
- Ability to work independently with minimal supervision; strong work ethic and business sense.
Submission of your application confirms your interest in First Cash opportunities and opt-in to communications from the First Cash Talent Acquisition Team. You may receive messages by phone, text, or email. Message and data…
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