HV - Program Manager

Posted Friday, January 16, 2026 at 6:00 AM | Expires Wednesday, January 21, 2026 at 5:59 AM

Mission-Driven. Honor-Bound. Fairbanks Morse Defense. What’s your calling? For the men and women of Fairbanks Morse Defense it’s the rapid and effective support of the fleets that entrust us to design, develop, and deliver the best naval power technology on the planet. We’re one of the nation’s leading marine defense contractors because of the highly trained and dedicated teams that provide reliable power systems, parts, and aftermarket services to the U.S. Navy, Coast Guard, Military Sealift Command, and Canadian Coast Guard.

When you join Fairbanks Morse Defense, you join a legacy of commitment that spans 150 years. Fairbanks Morse Defense offers competitive benefits with a wide range of training and development opportunities. Our world-class teams are dedicated to helping every individual achieve their full potential. Discover what it’s like to be a part of the Fairbanks Morse Defense team here:

The Program Manager drives all aspects of Hunt Valve’s customer service relationship with designated shipyard customers, including US government entities such as Defense Logistics Agency & NAVSUP, which support US Navy and Coast Guard vessel deployment. By interfacing with engineering, procurement, and shop floor operations, the Program Manager will support the management of valve programs. Internal job functions include driving schedule adherence and on-time delivery to customers by managing across functional teams of personnel including scheduling, planning, and other key functions.

• Support the customer service strategy for Hunt Valve by working closely with scheduling, manufacturing, operations, and program management peers, acting as the voice of the customer primarily within the Salem, OH facility.
• Develop relationships within the procurement departments of assigned customers with emphasis on customer buy assigned to the Hunt Valve account. Ensure the necessary Hunt Valve employees at all levels of the organization are engaged and active with customers as required to exceed customer expectations.
• Manage updates and tracking with customers on active contracts including but not limited to creation and management of project schedules, engineering documentation, material availability and project invoicing.
• Drive program issues to resolution by tracking and ensuring that all customer inquiries are addressed in a timely manner.
• Monitor customer satisfaction and proactively identify areas of improvement.
• Work across boundaries within Hunt Valve to ensure that Hunt Valve is going above and beyond for its customers.
• Conduct reviews that drill down into challenges that arise, develop corrective actions, and communicate impacts and corrective actions.

• A minimum of 1-3 years of experience in project management or operations management.
• Project management skills, which includes the ability to track performance, develop, implement, and execute project plans are required.
• Excellent interpersonal skills with the ability to build long lasting, trusting relationships with customers.
• Passionate, customer-focused mentality to achieve a high level of internal and external customer satisfaction.
• Able to provide timely customer support in a consistent, complete, and correct manner.
• Extreme attention to detail and the ability to manage multiple tasks simultaneously.
• Excellent organizational skills.
• Proactive in management of projects and tasks.
• Skills in customer service, project management, negotiations, problem solving, contracts, and finance.
• Ability to communicate issues, impacts, and corrective actions on projects to internal and external representatives.
• Ability to develop strong working relationships with team members by generating trust, confidence, and credibility.
• Ability to absorb and constructively utilize feedback from leaders, customers, and peers.
• Ability to create and deliver executive level communications: internal and external.
• Effective contributor both as an individual and as part of a project group.
• Excellent professionalism and…