Retail Cosmetics Sales Associate - MAC, Mall at Rockingham Park - Part Time

Retail Cosmetics Sales Associate - MAC, Mall at Rockingham Park - Part Time

Salem, NH, United States

Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues.

Those stories are part of what makes this such a special place to work.

Job Overview

As a Cosmetic Sales Colleague - also known as a Beauty Advisor - you are the trusted expert our customers turn to for all things beauty. You are passionate about both products and people, and you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales.

You’ll serve as both an educator and a beauty expert by offering expert advice, conducting product demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations. Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their needs and style. Building lasting client relationships is at the heart of your role.

You’ll proactively grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service to exceed expectations and achieve sales goals.

By combining genuine hospitality, strong product knowledge, and a passion for beauty, you’ll help every customer leave feeling confident, cared for, and excited to return.

How our Beauty Colleagues spend their day…

• Colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. They review sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions to be informed and ready to engage, educate, and sell with confidence.
• On the floor, they focus on the customer by offering a warm welcome, making eye contact, and creating friendly conversations to build relationships and encourage repeat visits.
• Throughout the day, they maintain a shoppable space by keeping the counter and sales floor tidy, refreshing signage and pricing, and assisting with merchandise moves to support a seamless customer experience. They finish strong by sharing loyalty program benefits, ensuring customers have what they need, and thanking them and using the customer’s name whenever possible.
• We believe service starts with each other by supporting one another with honesty, care, and collaboration to better serve customers and communities.
• Excellence is a journey—we strive to improve every day, take pride in our work, achieve sales goals, and learn from each other to deliver individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

Who You Are

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• Must be able to: understand and communicate effectively with customers, co-workers, and supervisors; read and understand employment policies and safety rules/procedures in English
• Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products
• Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date…