Office & Commercial Coordinator

At ECCO USA, Inc., we believe people are at heart of our success. The Office & Commercial Coordinator provides essential administrative and operational support to the Sales team while managing the planning and execution of in-office events and sales programming. This role helps build strong relationships with customers and local brand partners, oversees commercial inventory and sample management, and ensures efficient coordination of sample requests, shipments, delivery, and storage to support a seamless sales operation.

• Act as a partner with the management board to develop and implement strategies across the organization.
• Coordinate the right assortment and align with the overall demand profile while ensuring proper inventory levels (strive for a balance between a consistent in-stock policy and minimal inventory).
• Conduct continual stock analysis against past usage and future demand; analyze sales, market trends, factory capacity and merchandising strategies to develop accurate forecasts and buys.

• Maintain security and facilitate visitor building access; maintain shared Outlook office calendars and ensure guest visits align with other business priorities, while maintaining a clean and welcoming environment for guests.
• Coordinate department credit card expenses, statement reconciliation, and travel/reservations.
• Other duties and/or special projects as assigned.

Note:

This does not exclude responsibilities not specifically stated that may become apparent during the execution of the duties of the position.

All ECCO USA team members are expected to deliver high levels of performance in their role and exceptional service levels to their customers. This can be accomplished through fully embracing and committing to the Be Exceptional program and principles. We demonstrate exceptional customer focus by consistently showing concern for the needs and expectations of our customers, both internal and external, and making them a high priority.

We treat others with respect and are both responsive and solution-oriented in delivering upon our commitments to each other and the business.

• Take ownership and hold oneself and others accountable.
• Respond to customer inquiries or problems in a timely and effective manner.
• Proactively seek feedback from customers and partners with the appropriate people to develop solutions to meet customer needs.
• Demonstrate a positive attitude and reflect ECCO’s culture of passion, innovation and care.

• 2-5 years' experience in an office administrative, inventory, sales operations or customer-facing support role.

• Superior organization and follow-up skills.
• Ability to work under pressure and meet tight deadlines when necessary, and adjust priorities as needed.

Hourly Range: $24-$32/hour

ECCO prohibits harassment and discrimination in employment on the basis of actual or perceived race, color, religion, religious creed, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity and gender expression (including transgender status), national origin, ancestry, sexual orientation, marital status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, age, military and/or veteran status, or any other characteristic protected by federal, state, or local law.

ECCO also recognizes and supports the obligation to reasonably accommodate employees to allow them to perform the essential functions of their jobs. Accordingly, ECCO will endeavor to make a reasonable accommodation to applicants and employees who have requested an accommodation or for who ECCO has notice may require such an accommodation, without regard to any protected classifications, related to an individual’s: (i) physical or mental disability;

(ii) sincerely held religious beliefs and practices; (iii) needs as a victim of domestic violence, sex offenses or stalking; (iv) needs related to pregnancy, childbirth or related medical conditions; and/or (v) any other reason required by applicable law, unless the accommodation would impose an undue hardship on the operation of our business. Any individual who would like to request an accommodation should contact Human Resources at .

Applicants or employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of Human Resources. ECCO will not allow any form of retaliation against applicants or employees who raise issues of perceived harassment or discrimination in good faith.

ECCO is happy to provide information related to your rights under Federal employment regulations. Please refer to the following link: