Sales Associate

Sales Associate – Express – Rockingham Park

Join our team as a Retail Sales Associate to provide a great in‑store shopping experience for our customers. This full‑time entry‑level role involves stocking, cleaning, product rollout, and assisting shoppers with transactions and customer service.

Phoenix Retail, LLC operates the Express and Bonobos brands worldwide. Express is a multichannel apparel brand focused on modern, confident and effortless style. The company operates over 400 retail and outlet stores in the United States and Puerto Rico, an online store, and a mobile app.

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting.
• Follow company policies and procedures to ensure the safety of all associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a great customer experience and deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately to reduce customer wait time.
• Positively resolve customer service‑related issues and communicate resolutions to store management.
• Drive credit and loyalty member programs by explaining benefits and encouraging participation.
• Other essential functions may occur as directed by the supervisor.

• Education:
  
  High School or Equivalent.
• Experience:
  
  0–2 years of relevant experience (minimum 6 months).
• Proficient in using technology such as iPad and register systems.
• Meets defined availability criteria, including nights, weekends, and non‑business hours.
• Meets physical requirements.

• Previous retail experience preferred.
• Strong customer service skills and ability to interact with customers.
• Strong verbal and written communication skills with customers, leadership, and associates.
• Demonstrated collaborative skills and ability to work well within a team.

• Medical, pharmacy, dental, and vision coverage.
• 401(k) and Roth 401(k) with company match.
• Merchandise discount.
• Paid time off.
• Parental leave for new moms and dads.
• Additional benefits for part‑time associates (insurance options, paid sick leave, etc.).

If you would like to know more about the California Consumer Privacy Act, . We are an equal‑opportunity employer and do not discriminate on the basis of protected characteristics. We only hire individuals authorized for employment in the United States and are committed to providing reasonable accommodation to individuals with disabilities. For accommodation requests, call 1‑800‑964‑9793 or email A

PHOENIX does not accept unsolicited resumes from third‑party recruiters or agencies.

Entry level

Full time

Sales and Business Development – Retail