Store Manager; Rockingham Park

As the Store Manager, you are responsible for the store’s overall performance, talent initiatives, operational execution, visual standards, and customer experience. Ideal candidates are motivated, adaptable to change, coachable, values oriented, strong talent developers, and have a passion for our brand.

• Responsible for overall store performance and KPI’s
• Serve as brand ambassador by showing passion for the brand, educating our customers on our history, and being knowledgeable about our product and the industry as a whole
• Experience in creating effective action plans to maintain or improve performance
• Knowledgeable in building new and repeat business through customer clienteling
• Training and Development
• Proven track record in recruiting, onboarding, and developing both internal and external talent
• Effective communication style that energizes and encourages others to work together
• Enjoy leading through collaboration, encouraging the team to share ideas and opinions, fostering accountability and trust
• Capable of clearly communicating new initiatives and goals in a timely and effective manner
• Customer Service
• Passionate about providing the best customer experience to purchasing and non-purchasing customers
• Lead by example setting the tone in how the team shows up each day in store and personal presentation
• Capable of leading and coaching through return policies while prioritizing the overall customer experience
• Quick to respond to customer complaints and concerns in a professional, resolution‑oriented manner
• Capable of leading execution of brand visual standards and updates
• Operations:
  Capable of executing daily store operations in a timely and efficient manner
• Experienced in scheduling team members to meet business and budget needs
• Experienced in managing store inventory with a high level of detail and organization per SOPs
• Willing and capable of leading opening/closing duties

• Adaptable and able to manage change easily
• Organized with excellent time‑management skills
• Can spot and recruit talent
• Motivated and results‑driven
• Coachable and receptive to feedback
• Passionate about the Gorjana brand
• At least one year experience in a retail leadership position
• Must be over the age of 18
• Ability to lift or move at least 50 lbs
• Ability to bend, squat, twist and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Flexible to work nights, weekends, and holiday shifts
• Fully available for full‑time hours

• Medical, Vision, Dental and Life Insurance Benefits
• Generous employee discount and product perks program
• 401(k) and matching program (waiting period applies)
• Paid vacation and sick time
• Opportunities to grow with the brand and develop skills
• Competitive base salary, plus commission and bonus opportunities

As set forth in Gorjana’s Equal Employment Opportunity policy we do not discriminate on the basis of any protected group status under any applicable law.

We participate in E‑Verify to confirm employment eligibility for all new hires. E‑Verify compares information from your Form I‑9 to official records to confirm authorization to work in the United States.