Director of Operations

Overview

The Salem Housing Authority is seeking a dynamic housing champion for the Director of Operations (DOO) role. The Director of Operations will play a key role in the leadership of the agency and work alongside the Executive Director in addition to Department Leadership staff to support and carry out the mission of the agency. The DOO will directly oversee the divisions of Procurement, Modernization, Development, and Maintenance Operations for the Salem Housing Authority.

The DOO will also share oversight responsibilities of any/all assigned divisions and operations as a result of Management Agreements overseen and managed by the Salem Housing Authority. Current management agreements include the Marblehead Housing Authority and the agency’s non–profit arm, Housing Opportunities of Salem (HOS).

• Directly responsible for the overall supervision of assigned leadership staff and oversight of all housing authority departments in the absence and as directed by the Executive Director of the agency.
• This is a highly responsible role with the expectation of on–call responsibilities for instances of emergency management.
• The DOO will share oversight responsibilities of any/all assigned divisions and operations as a result of Management Agreements overseen by the Salem Housing Authority.

• Applicants must possess a minimum of 10 years of experience in the public housing industry and a minimum of 5 years of experience supervising Maintenance programs and staff along with Modernization programs.
• Applicants must possess a bachelor’s degree and possess or obtain within one year a PHM (Public Housing Manager) certification or an MPHA (Massachusetts Public Housing Administrator) certification.
• Must possess an MCPPO (Massachusetts Certified Public Purchasing Officer) certification or obtain within the first 18 months of employment.
• Applicants with a positive person-centered approach and appreciation for resident feedback-driven decision making are strongly encouraged to apply.
• Bi–Lingual applicants are encouraged to apply.

The salary range is $ to $ annually and will be determined based on experience and qualifications.

To apply, please send a cover letter and resume to Anne Cameron, Executive Assistant to Cathy Sheehan, Executive Director at acameron by February 15, 2026.