Practice Manager, Endocrinology, Nutrition, and Nephrology

Overview

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Mass General Brigham Medical Group Northern Massachusetts, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine.

The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.

We are seeking an experienced Practice Manager to lead the coordination of operations for three specialty service lines in the North Shore:
Endocrinology, Nutrition, and Nephrology. This role is ideal for someone who thrives in a collaborative, fast-paced healthcare environment and is passionate about improving access, quality, and patient experience.

These specialty service lines are fully integrated across our North Shore primary care locations allowing patients to access coordinated, multidisciplinary care within the communities we serve. Collaboration with the Practice Managers who lead operations for these primary care sites is essential to building strong partnerships, aligning efforts, and driving collective success across the service lines. The primary care sites are located in Lynn, Saugus, Swampscott, Salem, Peabody, Danvers, Beverly and Rowley.

Frequent travel to these sites is required, but the primary onsite presence for this manager will be in Danvers and Salem.

Reporting to the Director of Operations, responsibilities for our Practice Manager include strategic planning, program development, clinical and operational quality improvement, and financial/budget reporting and monitoring. Throughout the three service lines, there are approximately 32 full-time staff members (both clinical and non-clinical roles) this manager will oversee.

Summary