Commercial Loan Assistant III

Requisition Number: COMME
003525

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• Posted :
  February 27, 2026
• Full-Time

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Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.

This position requires the ability to work in the Salem, MA offices.

Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided home ownership to generations of families.

Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we’re all about.

• A key point of contact for commercial customers for service and support for lending and deposit related needs. Collaborate with Lender to obtain, track and prepare all required pre-closing documentation for new loans, modifications & extensions, and monitor post- closing document exceptions pursuant to policy. Complete tasks in a manner to ensure compliance with key regulations ( i.e., CIP, BSA, Flood, Reg
  
  B) and bank policies and procedures.
• Acts as primary service contact for assigned portfolio’s commercial lending and deposit needs, as well as basic cash management servicing for some of the Bank’s largest, most complex and most profitable clients.
• Supports lenders with largest and most sophisticated client bases
• Provides superior client service as related to business loan and deposit services, taking ownership of client needs, problems, and requests, following through to ensure timely and accurate resolution. Performs account maintenance and research as needed.
• Monitors daily NSF funds reports, obtains necessary approvals and communicates to customers as appropriate
• Works with customers and lenders to obtain appropriate documentation to open and maintain required deposit account relationships, to include (but not limited to) applicable information related to CIP, corporate structure, resolutions, signers, beneficial interests, etc.
• Identifies, monitors and tracks missing documentation. Follows up with appropriate individuals to ensure documents are received as required.
• Performs preliminary loan closing requirements such as flood certifications, credit reports, residential appraisals, environmental reports, UCC searches or other reports as needed. Works with attorneys, insurance companies or other agencies as appropriate.
• Supports the commercial loan officers in the loan documentation process, ensuring that necessary documents have been collected throughout the pre-closing process.
• Prepares all loan set up forms in coordination with the Loan Operations staff.
• Ensures the effective coordination of the commercial loan closing process with Loan Operations, verifying accuracy of notes with facility report and commitment letter.
• Performs initial review of signed loan documents and any necessary additional information required by Loan Services for boarding and submit completed package for final review and boarding.
• In the absence of an attorney, prepares all relevant loan documentation necessary to close a new commercial loan or modification/ amendment.
• Acts as the primary contact person between the lender and loan services and is relied upon to answer any questions which may arise concerning loan documentation, collateral and payment structure.
• Creates, maintains and updates loan documentation. Responsible to create and maintain accurate loan files that can be relied upon to provide evidence to any audit, legal or regulatory request.
• Verifies that all third-party invoices have been obtained and that fees and charges are correct.
• Coordinates all loan advances/disbursements; ensures all required documentation has been…