Part-Time Case Assistant; Onsite

Salem, MA | 5-Month Contract | 22.5 Hours/Week

Job : 791194
Employer: Sigma, Inc.
Work Location: 45 Congress Street, Salem, MA
Schedule: Wednesday–Friday | 7.5 hours/day
Total Hours: Up to 22.5 hours/week
Work Type: Onsite

Sigma, Inc. is seeking a reliable and detail-oriented Part-Time Case Assistant to work onsite in Salem, MA for a 5-month contract. This role provides administrative and visual assistance to two Career Service Counselors with visual impairments.

The Case Assistant will support daily operations by completing tasks within the Mass Ability case management system, preparing electronic forms and letters, organizing digital files, and providing accurate visual assistance as needed.

• Assist Career Service Counselors with daily administrative tasks using the Mass Ability case management system

• Create and complete electronic documents, letters, and forms

• Determine and document financial needs as directed

• Initiate purchase orders and contract orders

• Record and maintain accurate case notes

• Develop plans and upload, locate, and organize documents within the system

• Prepare forms and correspondence such as:

  • Tuition waiver letters

  • Referral forms

  • MBTA TAP letters

• Manage and organize electronic files to ensure accessibility for counselors

• Provide visual assistance, including reading and explaining information displayed on the computer screen

• Follow spoken and written instructions with accuracy and reliability

• Positive attitude and strong willingness to help

• High level of reliability and attention to detail

• Ability to organize and complete tasks independently

• Strong ability to understand and follow spoken and written instructions

• Ability to clearly read, interpret, and explain on-screen information

• Willingness and ability to learn the Mass Ability case management system

• Proficiency in:

  • Microsoft Windows

  • Microsoft Word, Excel, and Outlook

  • Online meeting platforms such as Zoom and Microsoft Teams

• Wednesday, Thursday, Friday

• 7.5 hours per day

• 22.5 hours per week (maximum)

• Onsite at 45 Congress Street, Salem, MA