Sales and Service Technician

Join to apply for the Sales and Service Technician role at Bridgestone Retail Operations, LLC

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. We

offer competitive pay, formal training, performance incentives, paid vacation and holidays, health care, a 401(k) plan and a framework focused on diversity, inclusion and community impact.

Retail

The retail Sales and Service Technician (SST) is a hybrid role that serves customers through assessing needs, recommending products and services, performing entry‑level vehicle services, and ensuring customer satisfaction. The SST learns all aspects of store operations and flexes between front‑end customer service and basic vehicle service tasks. Pay range: $14.73 – $22.04 per hour.

• Customer service, sales, and customer issue resolution – 75 %.
• Basic vehicle service tasks (oil, tires, fluids) – 25 %.
• Store operations (opening/closing, inventory, displays) – as needed.

• May assist Manager or act as Manager‑On‑Duty in certain circumstances.
• Learn all aspects of store operations and flex between front‑end and back‑shop tasks.

• High School Diploma or equivalent.
• Valid automobile driver's license.
• Customer‑service mindset and desire for career growth.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

• Associate degree or non‑traditional education through a training program completion, certification, or similar growth mindset.
• Previous consumer retail sales experience.
• Previous automotive experience a plus.
• Previous management or supervisory experience a plus.

• Medical, dental and vision – start day 1.
• Paid vacation and holidays.
• On‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

• Professional development – resources to help you level up.
• Community involvement – pride in giving back.
• Integrity & teamwork – doing things right, together.

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Bridgestone is an equal‑employment‑opportunity employer. We consider all qualified applicants regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by law.