Volunteer Coordinator - Guest Services - Bayfront

Overview

Develops and coordinates internal and/or external Volunteer Programs at assigned hospital(s).

• Prepares detailed session and annual calendar/plans for the Program.
• Markets and recruits for the Volunteer Program.
• Screens applicants and selects qualified individuals for participation.
• Conducts orientation and specific service training.
• Assigns volunteers to service areas.
• Supervises and evaluates volunteers, including visiting them and staff in their assigned unit.
• Recommends revisions of existing services and program enhancements, based on evaluation findings.
• Maintains documentation, records, forms and compliance database for the volunteer program.
• Manages financial resources for volunteer meals, training, recognition, uniforms, etc.
• Works closely with all team members to promote volunteer/staff relations.
• Works with department heads to determine the need and standards of performance for Volunteer Services in the departments.
• Assists with volunteer meetings and events.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.

Associate degree required. Two (2) years of directly related work experience may substitute for the Associate degree (in addition to the requirements listed in the Experience section).

None.

Three years of experience in health care, not-for-profits, working with volunteers, hospitality or related experience.

Computer skills including word processing, spreadsheets and Microsoft Outlook required. A Bachelor’s degree may substitute for up to two (2) years of the required experience.