Director of Pinellas Residential Programs Job Saint Petersburg area,Florida USA,Management

Description:

About Us:

If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you.
Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay.
We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference.

What we offer:

Salary: $72,000 - $75,000

Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it.

Preventative care is 100% covered (free) on all plans.

PTO is offered to full-time and part-time employees.

11 days of PTO and 10 paid holidays annually.

Option to participate in the 401K plan with employer match.

$15,000 in employee Life Insurance paid for by Metropolitan Ministries.

Employee Assistance Program

Option to participate in supplemental group insurance plans at affordable rates.

Tuition reimbursement program

Training and career development.

Discounted membership at the YMCA.

Job Functions: According to the mission and vision of the organization, is responsible for directing, evaluating, and supervising the operations of Residential Programs and Kitchenettes. This includes Case Management, CLA's, and Intake. Responsible for innovative program development and monitoring the outcomes of Pinellas Residential Programs

Essential Responsibilities:

Direct the overall operational leadership of functions, safety and staff in the Pinellas Residential Programs. Responsible for innovative program development and outcomes of residential programs

Provide leadership, strategy, and vision for Residential programs.

Ensure Sanctuary training and support for Pinellas team.

Responsible for annual budget and budget development for grants

Establish and maintain residential policies and procedures and goals and objectives

Direct quality assurance for Residential Programs addressing service delivery outcomes through process improvement and Key Performance Indicators.

Direct client data and systems to keep records on Residential Programs. Ensures that records, reports, and documentation are created promptly. Safeguards client confidentiality and ensures that all records are accurate and objective.

Build network of partners and referral service agencies to assist in service delivery in Residential programming

Ensure that all Residential Programs are designed and delivered in a manner that is consistent with the mission, vision, guiding values and program philosophy of Metropolitan Ministries

Select, supervise and train staff. Responsible for completing employee evaluations on those directly supervised and for ensuring that an effective employee development, discipline and recognition programs are implemented

Direct the day to day operations of Pinellas Programs

Ensure Mission statement is fulfilled with each client/staff interaction

Ensure dignified, effective and efficient services through coordination and communication between staff teams and departments.

Oversee of systems and processes that impact occupancy rate at a minimum of 95%

Ensure concerns or issues with clients/staff are addressed quickly through coordination of pertinent leadership staff.

Assist with compliance with Pinellas HMIS requirements and grant and licensing requirements

Maintain partnership agreements and ensure agreements are upheld and services offered are appropriate for residential programming.

Represent Metropolitan Ministries at community events, networks and pursues partnerships that will enhance/support services and community involvement. Provide tours of the facilities.

Manage and report on data, including quality performance reports. Address service delivery issues as necessary.

Visit and meet with community service providers to enhance knowledge and collaboration. Be knowledgeable of community resources and agencies. Attend all community meetings that are relevant to position.

Meet personal goals and actively contribute to the achievement of the team and organizational targets/goals as stated in the KPIs and the strategic plan. Complete other tasks as assigned.

Requirements:

Education and Experience:

Must have at least a Masters in the Human Services field and minimum of 5 years' experience supervising providing social services to the Homeless/at risk population; proficiency with various computer applications preferred (including, but not limited to, Clarity, Word, and Excel).

Skills Requirements:

Must be able to work effectively with homeless and at-risk clients. This position requires the ability to work within a multi-disciplinary framework; should be computer literate with knowledge of Microsoft Word and Excel desirable. Must be able to communicate orally, as well as in writing, and demonstrate a high level of comfort in this performance,…


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