Junior DT System Admin; Onsite

Overview

Date Posted:

Country: United States of America

Location: US-FL-ST PETERSBURG-381BD ~ 7401 22nd Ave N ~ BLDG D

Position Role Type: Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance Type: DoD Clearance:
Secret

Security Clearance Status: Not Required

Introduction: Do you want to be a part of a team whose impact stretches across the world, and even beyond? Collins Aerospace, an RTX company, is a leader in advanced technologically and intelligent solutions for the global aerospace and defense industry. Our Digital Technology (DT) group combines foundational IT with new digital technologies - driving business efficiencies and a better customer experience by connecting technologies, people, information, and processes.

If you’re an agile thinker who enjoys utilizing modern technology to make big improvements, then you’re a perfect fit for our DT team. This is an onsite position in St. Petersburg, FL.

• You will collaborate and partner with a cross-section of digital, engineering, cybersecurity, and program leadership partners, in support of the Cooperative Engagement Capability (CEC).
• Triage and route Windows and Linux incident tickets, performing initial assessment and categorization.
• Route incidents to the appropriate DT resources based on issue type, complexity and priority.
• Handle basic, low-complexity requests to reduce workload on senior technical staff.
• Leverage an understanding of team workflows and support tiers to ensure efficient ticket assignments and resolution.
• Work as a team member in a fast-paced technological environment.
• Use troubleshooting techniques to resolve technical problems of basic to moderate scope and complexity of hardware and operating systems (OS).
• Generate and curate documentation of DT processes and procedures and other tasks as assigned.

• Typically requires a University Degree and less than 2 years prior relevant experience
• U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
• Theoretical experience Identifying, installing, and troubleshooting Client PC components, peripherals (printers, monitors), and software.
• Theoretical experience with one of the following security frameworks: NIST 800-53, 800-171, CMMC, NISPOM, JAFAN, JSIG, DFARS and/or DoD/RMF
• Must be able to obtain Department of Defense Directive (DoDD) 8140 / 8570 Certification requirements (CompTIA Security+ CE or equivalent certification) within 6 months of start date.

• Active and transferable U.S. government issued Secret security clearance is required prior to start date.
• DoDD 8140 / 8570 Certification requirements (CompTIA Security+ CE or equivalent) and an Operating System Certification.
• Clear verbal & written skills for explaining tech to non-tech users.
• Experience with administration of Active Directory (Basic user account management).
• Experience with documenting technical problems and their solutions.
• Experience with Windows or Linux (RHEL) Operating Systems.
• Experience with NISPOM, JAFAN, JSIG, DFARS and/or DoD/RMF security frameworks
• Experience in Windows Server Operating System
• Experience using VMWare vCenter and/or other virtual computing methods.

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
• Tuition reimbursement program.
• Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal,  protection.
• Birth, adoption, parental leave benefits.
• Ovia Health, fertility, and family planning.
• Adoption Assistance.
• Autism Benefit.
• Employee Assistance Plan, including up to 10 free counseling sessions.
• Healthy You Incentives, wellness rewards program.
• Doc…