Project Manager; CRM, ServiceNow

Get AI-powered advice on this job and more exclusive features.

Next Path Career Partners is currently seeking a Project Manager (CRM, Service Now) to join our client’s team in St Petersburg, FL
. This is a Remote, Contract position.
SALARY: $60-$66/hr (depending on experience). Unfortunately, at this time our client is unable to sponsor or transfer visas. Only candidates authorized to work in the US without sponsorship should apply.

• Background working with CRM systems and teams planning the transition of multiple ticketing systems to Service Now.
• Project Management skills eliciting requirements from multiple teams and structuring the information for the development partners and aligning team activities with IT Program management team to deliver cohesive results.
• Experience reporting status, risks, and metrics to Executive Level Leaders; creating presentations in PowerPoint to visually convey information.
• Use available project management tools to develop and keep up to date a detailed project plan of all activities needed to complete the transition.

• Lead the end-to-end transition of multiple legacy ticketing systems to the Service Now platform by partnering with Service Delivery, IT Program, and Service Now Platform teams.
• Elicit, document, and translate business and technical requirements from system owners and users to ensure all necessary Service Now functionality is delivered.
• Develop, maintain, and manage detailed project plans using established project management tools, aligning cross-functional teams and tracking milestones, dependencies, and risks.
• Provide executive-level reporting and communication, including status updates, risk mitigation, metrics, and visual presentations to ensure transparency and successful delivery.

Next Path Career Partners is a candidate-centric recruiting firm focused on your career goals to help you find your next path! Our team of professional recruiters has over 80 years of combined experience to assist you in your career transition. Our clients span local and national markets with roles in sales, creative, marketing, and staffing on direct, contract-to-perm, and project bases.

If this position isn’t the right fit, we work with many other clients with opportunities that may be a better match. Reach out by emailing your resume to  to connect with a recruiter.

We are an Equal Opportunity Employer.