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Healthcare Management Healthcare Administration

Director of Care Concierge & Member Experience

Job in Saint Petersburg, Pinellas County, Florida, 33739, USA
Listing for: Zelis
Full Time position
Listed on 2026-02-07
Job specializations:
  • Healthcare
    Healthcare Management, Healthcare Administration
  • Management
    Healthcare Management
Job Description & How to Apply Below
A healthcare financial technology company is seeking a Director of Care Concierge Team to enhance operations, drive efficiency, and improve service offerings. The role involves leadership in performance metrics, automation, and cross-functional collaboration to boost member engagement. Ideal candidates have over 10 years of contact center experience, particularly in healthcare, with strong analytical and leadership skills. A Bachelor's degree is required, and a Master's preferred.

The position is based in Saint Petersburg, Florida with hybrid work flexibility.
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