Supervisor, Medical Practice - Oncology Surgical Clinic - St. Petersburg

Position

Supervisor, Medical Practice

St. Petersburg, Florida

Oncology Surgical Clinic

Full-time | Monday-Friday | 40 hours/week

The Supervisor, Medical Practice has operational supervisory responsibility of an Orlando Health Physician Group Practice site.

• Focus on daily operations such as personnel supervision, compliance with organizational policies and procedures, facility management, patient scheduling and business-related reporting and functions.
• Oversee scheduling patients and improved access for patients to the practice.
• Act as a resource for the Chief Operations Officer, Director of Operations, and/or Operations Manager.
• Manage operations to provide physician clients with the most efficient and cost-effective clinical operation.
• Assist in development, administration and support of organizational policies and procedures. Implement and monitor projects and operational functions as developed by the Chief Operations Officer, Director of Operations, and/or Operations Manager.
• Assist physician(s) with creation of strategies for efficiency and growth of the practice.
• Provide management reports to physicians and administration for review, practice planning, practice marketing, and complete practice development.
• Manage various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions.
• Develop systems knowledge, including practice management systems and electronic medical records where applicable.
• Be proficient in word processing, spreadsheet development, and presentation skills.
• Have strong interpersonal, customer service, and supervisory skills.
• Provide department-level orientation to new team members covering system software, telephone processes and protocols, office equipment usage, departmental policies and procedures, customer service expectations, job competencies, and coaching plans.
• Maintain reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintain compliance with all Orlando Health policies and procedures.
• Educate and supervise staff.
• Provide necessary documentation relating to policies and procedures.
• Maintain confidentiality of data and information.
• Function as a member of the medial office management team.

• High school graduate or equivalent.

• None.

• Three (3) years’ experience in a physician office setting.