Front Desk Representative

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Join Evara Health—Driven by Purpose, Powered by People. Evara Health provides essential, high-quality care to the communities who need it most through 17 centers and mobile units offering primary care, dental, behavioral health, pediatrics, and more. Evara Health is recognized for its innovative, team-based approach, commitment to community health, and dedication to making healthcare accessible for all. Our people fuel our impact.

Team members come for the purpose and stay for the supportive culture and strong, community-focused teams.

Build a career that goes beyond a job—it changes lives.

• Patient Registration & Insurance:
  Performs timely and accurate patient registration, including verifying insurance benefits, entering information into the EHR system, and assisting with financial applications and payment arrangements.
• Customer Service:
  Provides exceptional in-person and phone-based customer service by answering non-clinical questions, welcoming patients, and building positive relationships.
• Financial Counseling & Payment Collection:
  Assists with financial analysis, collects proof of income, provides payment estimates, and follows proper cash handling procedures, including balancing daily journals.
• Appointment Coordination:
  Schedules appointments per protocol, assists with forms, and ensures a smooth office workflow to support care delivery.
• Team Collaboration & Service Culture:
  Works closely with the care team, maintaining a flexible, people-first attitude in alignment with Evara Health’s purpose-driven service culture.

• Impact:
  Every day, you’ll make a significant impact on our patients’ lives, leading efforts that go beyond healthcare to ensure community wellbeing.
• Growth:
  We support your professional development through continuous learning and opportunities to grow within Evara Health.
• Recognition:
  As part of our team, your hard work will be recognized and rewarded, contributing to your professional fulfillment and job satisfaction.

• High School Diploma or equivalent
• Minimum 1 year of experience as Front Office in a healthcare setting, preferred
• Minimum 1 year of experience in customer service, preferred

• Generous Time Off: 15 days of paid time off with an option to cash out unused day
• Holidays: 10 paid holidays and an additional day off for your birthday.
• Wellness Perks:
  Enjoy a free gym membership to support your health and fitness goals.
• Retirement Planning: 403(b) with 2% employer contribution up to 4 % match
• Continuing
  
  Education:
  
  Tuition reimbursement eligibility which includes $1,500 per year.
• Comprehensive Insurance Plans:
  Medical, Dental, Vision, Life, Short & Long-Term Disability + extra coverage options.
• Employee Assistance Program (EAP):
  Confidential counseling, legal & financial advice through EAP

At Evara Health, your career goes beyond a job. Thrive, grow, and help deliver life-changing care to the people who need it most.

Monday - Friday 8am to 2:30pm at Evara Health
- Boley location. Then complete the remainder of the shift at Evara Health
- Johnney Ruth Clarke location from 2:30pm to 5pm.

• Entry level

• Full-time

• Health Care Provider

• Hospitals and Health Care

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