Office Manager; Student Accessibility Services

Overview

Office Manager (Student Accessibility Services) (Finance) The Office Manager for Student Accessibility Services serves as a central operational and administrative leader for the office, ensuring efficient front desk operations, high-quality customer service, and effective coordination of accessibility-related services. This position oversees student employees, manages purchasing and budget-related processes, and supports accommodation coordination to ensure timely and equitable access for disabled students.

The Office Manager works collaboratively with campus partners and SAS staff to maintain inclusive, compliant, and student-centered operations that support the institution's commitment to accessibility under the ADA and Section 504.

Minimum Qualifications:

• Bachelor's Degree
• Two years of relevant administrative, office management, or customer service experience.
• Proficiency in office and administrative systems, including database management, purchasing and budget tracking, student employment timekeeping, and Microsoft Office applications. Ability to manage confidential student records, navigate campus systems, support accommodated testing operations, and follow established policies and procedures with accuracy and attention to detail.
• Strong interpersonal, communication, and customer service skills with the ability to interact professionally and empathetically with students, faculty, and staff. Highly organized, dependable, and adaptable, with sound judgment, problem-solving skills, and the ability to supervise student employees and manage competing priorities in a fast-paced, student-centered environment.
• Foundational knowledge of higher education administrative operations and student support services. Understanding of disability-related laws and regulations impacting postsecondary education (e.g., ADA, Section 504), and awareness of how accessibility services coordinate across campus departments.

Preferred Qualifications:

• Experience working in a higher education setting, particularly within Accessibility/Disability services, student support services, or related office.
• Working knowledge of the ADA and Section 504 as they apply to postsecondary education.
• Experience supporting accommodated testing or coordinating auxiliary aids and services.
• Experience supervising or training employees.

SB 1310:
Substitution of Work Experience for Postsecondary Requirements

A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:

• (a) Two years of direct experience for an associate degree;
• (b) Four years of direct experience for a bachelor’s degree;
• (c) Six years of direct experience for a master’s degree;
• (d) Seven years of direct experience for a professional degree; or
• (e) Nine years of direct experience for a doctoral degree

Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.

This position may require a level 1 or level 2 background check.

ADA Accommodations: Applicants for USF employment are entitled to request reasonable accommodations in the application process. Any request must be made at least 5 working days before the accommodation is needed. Contact hr-ada-request for assistance.

Working at USF

With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF's rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida's best large employers, ranked No.

1 among the state's 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.

About USF

The University of South Florida is a…