Lead Coordinator

Lead Coordinator at ARS-Rescue Rooter summary:

Lead Coordinator will schedule installation appointments, dispatch installation crews, confirm times with customers, process job paperwork, and enter work order data to support the install department. Role requires strong attention to detail, communication and customer service skills, basic computer/data-entry ability, and flexibility to work evenings and rotating weekends. Position is within residential HVAC, plumbing, and electrical services at ARS-Rescue Rooter and includes benefits and potential performance bonuses.

Pay: $18 - $23 per hour (based on experience)

Monthly performanec bonus potential

Schedule: Monday to Friday with rotating weekends

Join American Residential Services (ARS), the nation’s largest provider of residential HVAC, plumbing, and electrical services. With 7,000+ employees across the U.S. and over 45 years of experience, we’re growing fast—and we’re looking for driven, detail-oriented team members to grow with us.

• Insurance available after 31 days

• Low-cost medical insurance starting at $5/week

• Dental and vision insurance

• Health Savings Account (HSA) or Flexible Spending Account (FSA)

• 401(k) with company match

• Paid time off & paid holidays

• Company-paid life insurance

• Schedule installation appointments and dispatch install crews

• Confirm install times with customers and ensure timely paperwork delivery

• Process electronic and manual forms related to completed jobs

• Accurately enter work order data for billing

• Provide administrative and logistical support to the install department

• Perform other duties as assigned

• High attention to detail and organizational skills

• Strong communication and customer service abilities

• Basic computer/data entry skills

• Experience in a scheduling, dispatch, or coordinator role is preferred

• Ability to work a flexible schedule including evenings and one weekend/month

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.

Privacy policy available upon request.

Keywords:

installation scheduling, dispatch coordinator, work order entry, customer confirmation, field crew coordination, service coordinator, HVAC plumbing electrical, data entry, administrative support