Specialty Assistant Store Manager

Position Purpose

Specialty Assistant Store Manager in Training (SASM‑IT) will gain hands‑on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The SASM‑IT will undergo a comprehensive training program that includes hands‑on experience, mentorship, and leadership development. During their training, they will become familiar with Manager on Duty responsibilities and gain insight into overseeing the Specialty and Pro Departments.

In collaboration with the Store Manager, Assistant Store Managers (ASMs), Home Services, and Pro business partners, they will learn to develop and implement strategies that boost sales, enhance customer service, and drive profitability across Specialty, Pro, and Services businesses. SASM‑ITs are expected to lead by example and uphold all lawful company policies. The training period is up to 6 weeks.

• 50% Training and Preparation for Assistant Manager Position – Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervising associates in selling behaviors, resolving customer issues and service needs for both installed sales/special orders and product sales.
  
  Complete all assigned training modules and assessments.
• 15% Customer Experience – Supervise associates in the selling effort, lead GET culture, and set example. Drive customer service and associate engagement; ensure customer concerns are resolved promptly.
• 15% Sales and Productivity – Work with key partners to plan merchandise placement, signage and support inventory integrity through inventory management. Learn to maintain and operate store equipment and systems, and manage daily financial operations.
• 10% Operations Management – Perform opening, closing, MOD and other whole store responsibilities. Adhere to company policies and procedures, hold associates accountable, command store SOPs, especially safety compliance, and maintain process accuracy to mitigate shrink.
• 10% Safety – Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.

• Reports to Store Manager
• No direct reports

• Typically requires overnight travel less than 5% of the time.

• Must continuously stand or walk or regularly lift/handle/carry material or equipment of moderate weight (8–20 pounds).

• Located in a comfortable indoor area; any unpleasant conditions would be infrequent and not objectionable.

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.
• Must have 3 years of work experience.
• Must have 1+ year of previous leadership experience.

• Demonstrated ability to collaborate and work effectively with cross‑functional teams.
• No additional years of experience required.

• Completion of a high school diploma and/or GED.

• Bachelor's degree program or equivalent degree in a field of study related to the job.

• No additional years of experience.

• 2+ years of previous leadership experience.

• None.

• Action Oriented
• Collaborates
• Customer Focus
• Drives Results
• Resourcefulness

O'Fallon, MO

$50,400.00 – $58,000.00 per year