Computer Technician

At Didion Orf we are not just a team, we are a family of innovative and tenacious, doers. Our mission is Do What is Right for a Better Tomorrow. We have a great opportunity with our electronics refurbishing team as an IT Technician-Research.

• Perform data sanitization of hard drives.
• Maintain detailed digital erasure records.
• Tag, label, and manage physical drive inventory.
• Coordinate and support R2 validation checks.
• Research resale pricing and market trend analysis.
• Identify high-value components and assets for resale optimization.
• Test, diagnose, and refurbish computers, laptops, servers, and networking equipment.
• Upgrade hardware components.
• Extract drives from servers, DAE units, and other equipment.
• Inventory and properly route assets from grading to resale or end-of-life disposition and investigate discrepancies.
• Enter and tether asset data.
• Maintain Excel-based automation tools to streamline record keeping, reporting and workflow processes.
• Assist with revision of work instructions and documentation.
• Support housekeeping, organization, and inventory control within the department.
• Collaborate with Online Refurb Sales Associate and Refurbishing Supervisor to ensure SLA deadlines are met.

• High school diploma or equivalent required.
• Technical education in Information Technology or related field preferred.
• 2+ years of technical repair, refurbishment, or IT hardware experience preferred.
• Experience working with enterprise equipment and asset management systems preferred.

• Strong understanding of PC hardware, servers, networking equipment, and peripherals
• Advanced attention to detail in documentation and record keeping
• Proficiency in Microsoft Excel including automation and workflow tools.
• Ability to multi-task, prioritize workflow, and meet SLA deadlines.
• Strong written and verbal communication skills.

• Knowledge of R2 data destruction and compliance standards.
• Proficiency in Razor ERP or similar asset management systems.
• Experience using EPS XErase or comparable data sanitization software
• Strong research and valuation capability within secondary IT markets.

• Ability to sit or stand for extended periods of time (up to 8 hours).
• Ability to lift up to 50 lbs.
• Ability to use hand tools and manipulate IT hardware components.

• Medical Insurance with Deductible Reimbursement Plan
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance Plans
• Flexible Spending Plan
• 401k Plan
• Paid Holidays
• Paid Time Off andFlex Time Available