Warehouse Manager

Overview

Boundless is looking for an experienced warehouse manager to join our MN team. This role will be responsible for efficiently managing and operating a warehouse facility and activities related to the storage and distribution of promotional merchandise. The role includes inventory management and order fulfillment for ongoing client programs and special projects.

• Manage and perform activities related to new and existing fulfillment programs and special projects.
• Advise on best practices to ensure efficient warehouse operations and accurate order fulfillment.
• Liaise with internal teams to facilitate onboarding of new programs and special projects, including quoting fees according to internal pricing policies and setting up associated product and fulfillment processes to ensure successful program/project execution.
• Plan, organize, and direct internal resources through completion of projects.
• Manage relationships with sales personnel and other internal teams to facilitate client programs, projects, and special requests.
• Review and monitor profit and loss statements for warehouse operations each month. Notify the company of any issues or concerns.
• Ad hoc tasks as they relate to warehouse supported projects and program solutions.

• Maintain a consistent organizational system whereby products in the warehouse can be easily located and readily accessed.
• Maintain all areas of the warehouse, including storage, shipping and receiving areas, to ensure cleanliness and safety.
• Monitor all warehouse activity to ensure inventory and process controls are followed and company assets are maintained.
• Order and maintain appropriate stock of warehouse supplies, including packing materials. Ensure supplies are readily available to prepare orders for shipment and replenished as needed.
• Order and maintain appropriate stock of general supplies for restrooms, kitchen, and first aid. Ensure supplies are readily available to warehouse and office staff and replenished as needed.
• Ensure warehouse equipment (forklifts, pallet jacks, dock doors, etc.) are maintained in working order as required by local and/or OSHA guidelines.
• Ensure fire extinguishers are maintained per local guidelines.

• Monitor and manage physical inventory of all products in the warehouse.
• Ensure all physical inventory is safely stored per client specifications.
• Manage and perform physical inventory counts (cycle counts) to ensure accurate inventory availability and reporting.

• Ensure all incoming product shipments are received accurately and timely. Verify quality and quantity before checking products in.
• Consistently record inventory received to ensure accurate inventory-on-hand counts.
• Work with internal resources to update inventory in appropriate systems and software (online store platforms and/or Net Suite) to enable accurate accounting of client inventory.

• Own accurate order fulfillment and inventory transactions.
• Process customer orders timely by picking merchandise from inventory and packing orders for shipment, including shipment label and manifest processing via third-party shipping software (Ship Station, UPS, Fed Ex, etc.).
• Ensure freight carrier shipping labels are printed and placed on orders per specifications to ensure timely delivery.
• Prepare and print applicable customs paperwork for international orders to meet country requirements and ensure shipments clear customs and are delivered in a reasonable timeframe.
• Assist in ad hoc order fulfillment and special project tasks as needed.

• Utilize appropriate computer systems and software (Ship Station, Microsoft Office, etc.) to process orders efficiently and accurately.

• Assist with quoting fulfillment fees for special projects and new program business.
• Provide accurate reports for ongoing programs and/or special projects for invoicing clients. Reports may include:
  • billable hours
  • order processing (order and pick counts)
  • shipment (with tracking)
  • monthly storage (by bin and pallet)
  • monthly receiving
  • inventory-on-hand counts

• Directly supervise full-time, part-time, and…