Market Personal Training Manager

Overview

Join to apply for the Market Personal Training Manager role at Crunch Fitness - Undefeated Tribe
.

Position:
Market Personal Training Manager (PT Leadership, Full Time, Salary)

Location:

Minneapolis, MN and surrounding areas

Reports to:

VP of Fitness

Undefeated Tribe is an official franchise of Crunch Fitness. The franchise is expanding across multiple states and will be inviting over 1000 individuals to join the team. The organization aims to deliver fitness, wellness, relaxation, and recovery in a collaborative, fast-paced environment focused on growth, hustle, creativity, and boldness.

Position overview:

The Market Personal Training Manager (MPTM) supports a high-performance, high-care culture that delivers outcomes through member experience, service, and results. The MPTM is a key member of the leadership team, reporting to the VP of Fitness, and assists Market Partners, Managing Partners, and PT Managers with daily club operations and delivering exceptional service to team members and members.

• Consults and assists in hiring, training, and performance management of a team of qualified Personal Training Managers
• Meet new client acquisition and existing client retention targets for the club
• Coach and guide Club Leaders on engaging, prescribing, acquiring, and retaining clients
• Conduct 1:1 meetings with Market Partners, Managing Partners and PTMs to review performance and guide achievement of goals
• Maintain effective communication and feedback loops
• Manage the Crunch One Kickoff process by coaching PT Team members to engage members and convert to personal training services
• Ensure accurate administration of PT services (dotFIT program, supplements, goal tracking, measurement tracking, program design and progress reports)
• Maintain accurate reports and data to clarify business performance
• Align resources with department KPIs and organizational priorities
• Provide excellent customer service by responding to member inquiries within 24 hours
• Report key results and action plans to Executive Leadership, RVP of Operations, and Regional PT Manager
• Maintain appropriate PT staffing levels to service customers and business needs
• Maintain up-to-date certification/CPR records for all personal training staff
• Conduct weekly club visits, complete club audits, and report results to stakeholders
• Lead continuing education courses as assigned

• 1-2 years of experience as a personal training manager
• Prior management experience leading 3-10 employees
• Demonstrates integrity, judgment, confidence, humility, and kindness
• Basic understanding of the fitness industry, market, and key business drivers
• Understanding of labor control and staffing level management
• CPR/AED certification required (can be obtained within 30 days of hire)

• American College of Sports Medicine (ACSM)
• American Council on Exercise (ACE)
• National Academy of Sports Medicine (NASM) Certified Personal Trainer
• International Sports Sciences Association (ISSA) with NCCA accreditation
• National Strength and Conditioning Association (NSCA) Certified Personal Trainer/CSCS
• Other nationally accredited personal trainer certifications as applicable

• Must be able to lift or move 50 lbs
• Daily duties may include lifting weights, squatting, bending, reaching, spotting, and prolonged standing and walking

• High school diploma or GED required
• Bachelor’s degree preferred

• $75,000 base salary
• Monthly and quarterly bonus opportunities

• Salaried Flexible PTO
• Subsidized health insurance coverage (health, dental, vision) for full-time positions
• Basic Life and AD&D
• HSA
• Short-term disability
• Bonus opportunities (personal and company-based for designated roles)
• Free gym membership

Travel is required; travel up to 75% of the time around Minneapolis.

UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations. UDT provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type.

Please note that Crunch Fitness - Undefeated Tribe does not offer visa sponsorship or support visa transfers for this position. Applicants must be authorized to work in the United States without visa sponsorship.

Join us in making Crunch Fitness the talk of the town. Apply now and help transform lives through fitness.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Other
• Industries:
  Wellness and Fitness Services