Service Coordinator

Home is the foundation for everything in life. Since 1971, our model has been about supporting residents in finding stability and achieving their goals. It’s why we’re more than housing—we combine quality affordable homes with our on‑site Advantage Services—because we believe that all people can thrive with the right support and opportunities. Today, over 13,000 people—families, seniors, veterans, and people with disabilities and other barriers—call a Common Bond community “home.”

Our core values are Respect, Integrity, Partnership, Innovation, and Excellence. We live these values and look for people who embody them to represent our organization in the community. If this sounds like you, please consider joining our team.

• Work‑life balance
• Employee referral program
• Health insurance, Dental, Vision, PTO, Sick Time, Floating Holiday, Employer matching, 401(k), STD/LTD, Life insurance, and a variety of employee‑paid benefit options
• A respectful and growth‑oriented workplace
• Employee recognition and rewards program
• A chance to make a difference in the community!
• Ongoing training and professional development

Range: $22.66–$24.07 Per Hour

During the school year – 10am‑7pm Monday‑Thursday, 4 hrs admin Friday. June‑September – 9am‑5pm

Service Coordinator – Tier 1 at Skyline Tower site in Saint Paul, MN.

• Support and implement resident‑centered services and promote community building and engagement through advocacy, crisis intervention, and supportive services.
• Conduct strengths‑based assessments and develop person‑centered planning to address resident needs and goals.
• Link residents with community‑based services and assist residents in mitigating barriers to accessing resources.
• Respond to individual resident crises in consultation with supervisor.
• Collaborate with third‑party property management partners to support resident housing stability.
• Inform residents of home base site(s) of important information and programming opportunities through a monthly newsletter.
• Gather resident ideas on programming and services they want to see and involve them in activities and programs within their housing community.
• Model healthy team interactions and participate effectively as a coequal member of a team of service coordinators.
• Maintain timely, accurate, complete, and secure resident records and proficiency in ETO data systems.
• Engage in constructive problem solving, conflict resolution, and provide information needed by other team members in a timely and effective manner.

• High school diploma or equivalent.
• 0–2 years experience in social services or related field (internship or volunteer experience acceptable).
• Basic interpersonal, verbal, and written communication skills.
• Ability to work well in a team environment and follow instructions.
• Basic proficiency in Microsoft 365 and willingness to learn ETO system.
• Certified in CPR and First Aid or become certified within six months of starting position.

• Some college coursework in human services preferred.
• Previous experience working within diverse communities, which include people of various ages, gender, sexual orientations, national origins, income levels, ability levels, religious affiliations, races, and languages.

• Ability to sit for extended periods of time.
• Ability to lift, carry, push and/or pull up to 50 lbs.
• Ability to file documents.
• Ability to enter data into a computer.
• Ability to interact verbally with internal and external audiences.

• Must be willing and able to travel between sites using personal vehicle.

This job description is intended to provide information essential to understanding the scope of the Service Coordinator I position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.